The Mercury News

Rolodex contacts don’t respond

- Amy Dickinson Email Amy Dickinson at askamy@amydickins­on.com.

DEAR AMY >> I like to reach out to former co-workers, former bosses and former acquaintan­ces from time to time to keep in touch so as not to lose a possible connection.

Sometimes the conversati­on is lovely and it’s nice to hear about a person’s life once or twice a year. I am genuinely happy when I get to hear about other people’s successes. However, about a third of the time, I never hear back.

It’s hard to know why some people don’t respond. I’ve been told in the past that I can rub people the wrong way, and I have reached out to a few people expressly to apologize for profession­al disagreeme­nts we had previously. I let go of past personal and profession­al problems very quickly because life is too short to hold grudges.

Amy, I don’t understand the satisfacti­on somebody gets over ignoring these quick “How’re you doing” messages.

If someone is angry or thinks I’m a terrible person, why can’t they just tell me?

It would take five seconds to say, “I don’t think we really got along, and I wasn’t very fond of you as a co-worker.” I would just respond, “I’m sorry you feel that way” and then remove that person permanentl­y from my Rolodex. Piece of cake! Instead, I imagine they just delete my email or text without reading it just because my name is attached.

Do you have any suggestion­s? Should I be more persistent until I get some sort of a response? — Dis-Connecting DEAR DIS-CONNECTING >> You are making a choice to contact people, unsolicite­d. This does not obligate them to answer in any particular way.

Your insistence that people are obligated to respond honestly — even if they think you are a terrible person — is putting the burden on someone whose only crime is to be in your Rolodex. Maybe they don’t think you are a terrible person, but they just don’t feel like correspond­ing with you. Maybe they do think you are a terrible person, but are too polite (or intimidate­d) to say so.

You should not take this silence personally; you should accept it for what it is: a social cue.

Please, do not respond to silence with more persistenc­e. In social interactio­ns, most often you should try to mirror the behavior of the other person. If you know you have the correct contact informatio­n and reach out a couple of times and don’t get a response, then yes, you should remove the person from your contact list.

DEAR AMY >> Thank you for your response to “Broke in Arkansas,” who had loaned a relative $3,000, with no paperwork to prove it.

No one should loan money they can’t afford to lose, especially to family members. — Been There DEAR BEEN THERE >> This family could afford to lose $3,000, but they still wanted to be repaid, and I don’t blame them.

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