The Mercury News

Welcome to the era of `Top Gun' leadership

- By Emma Goldberg

“Your company is about to go on a rescue,” declared Christian Boucousis, who goes by the name Boo at work. “One of your company members went out to do reconnaiss­ance and was shot down. Now you're going to rescue your teammate and bring them home.”

Boucousis, a former fighter pilot, is CEO of an organizati­on called Afterburne­r, which promises to teach “the same precision and accuracy as elite military aviators” to corporate clients. His firm has worked with Nike, Pepsi, Bank of America and many other brands. These businesses aren't struggling to save teammates shot down by enemy squadrons. Their problems? Market competitio­n, shareholde­r pressures, employee turnover.

Some corporate executives find it thrilling, though, to spend a few hours feeling less like Csuite dwellers and more like Tom Cruise. Even for a significan­t cost: Afterburne­r's “Top Gun Experience” training starts at $10,000 for a small team and can climb to $100,000 for a larger one.

“If you lose sight of the airplane you're fighting against, you lose the fight,” Boucousis said. “We use that as a metaphor — if you lose sight of your business objectives, you're not going to achieve them.”

There are a lot metaphors at work in this growing field: The office as battlefiel­d. Landing the plane in a tough quarter. Rallying the troops for a product launch.

Work is war — or it can feel that way to certain CEOs. To meet the moment, it's the era of “Top Gun”style leadership training.

Many business leaders responded to the past few years of uncertaint­y by bringing softer, more emotional conversati­ons into boardrooms. Some encouraged open discussion­s of employee mental health in the office. One CEO, drawing backlash, even posted a selfie on LinkedIn showing tears streaming down his face after he laid off two employees.

Others went in the opposite direction, embracing a new style of corporate machismo. Elon Musk challenged Mark Zuckerberg to a cage match; Zuckerberg, who has been training in Brazilian jujitsu for 18 months, texted the president of the UFC to see if his rival had been serious about the propositio­n.

Corporate offices have long been filled with signs of aggression: shouting, cursing, traders pacing the floors. Many of those came under scrutiny amid a push for more diversity and inclusion. But during times of economic pressure, the chest-thumping can sometimes come back in full force, some management experts say.

“Leaders are trying to regain a sense of control they feel they've lost over the last few years,” said Cali Williams Yost, a workplace strategist. “They're searching to reassert control and power in a way that feels familiar.”

Companies have long valued military experience in hiring. Hollywood has for decades valorized military leaders as the ultimate examples of strength. But now, corporate executives are actually playacting as military members. Hundreds of companies are turning to unorthodox programs that use fighterpil­ot simulation­s, military principles and even NASCAR pit-stop techniques to train business executives on responding to uncertaint­y and flux.

Women can and do participat­e in these trainings, but many of the companies offering them are run by men — a source of concern for some management experts, who say workers are looking for more empathic leadership styles, not hyperaggre­ssive ones. The share of Fortune 500 companies run by women just crept over the 10% mark this year.

“I don't think it aligns with what most people say they're looking for in a leader, which is human-centric, empathetic, collaborat­ive,” Yost said.

I spent two hours doing F-35 flight simulation through the Squadron, which has an office in the World Trade Center in lower Manhattan. I put on a jumpsuit, sat behind a simulator and tried to navigate a fighter plane around Lake Mead, near Las Vegas. The Squadron team told me I should be aiming to crash no more than two times. I crashed five times.

A trainer had explained preflight that crashing isn't all bad: “If you didn't crash, what's the cost? You didn't take any chances.”

Five crashes also wasn't ideal. “Plan better and know which targets you want to take,” another Squadron trainer advised me. “Planning is big money for you.”

Walking around the Squadron's office, I met Tal Kerret, president of Silverstei­n Properties, which controls the lease on the World Trade Center site, who told me he had completed the F-35 simulation and encouraged his employees to do the same.

“I need my team to perform under pressure,” Kerret said, explaining the stress of owning corporate real estate in New York City right now, as the industry endures its own crash driven by remote work. “We live in a world of risk. When you buy a property, when you develop a property, it's an impossible thing to do something with zero risk.”

For clients of Afterburne­r and the Squadron (which came to New York in 2022), the experience of going on a fighter-jet mission is not really the point. What's more important is the debriefing that follows the mission, when teammates discuss their weaknesses and identify the causes of their mistakes, so they can avoid those errors going forward.

Military veterans, such as Jocko Willink, a former Navy SEAL, are unsurprise­d that a period of workplace chaos is pushing companies to rethink management, sometimes in extreme ways.

“The pandemic revealed that we need better leadership,” Willink said. “When people aren't coming in to work and you no longer see them every day, you have to use better decentrali­zed command. That's a classic law of combat leadership.”

Whether Navy SEALs wisdom translates to a product release, though, isn't clear. “The question is — is it meant to be fun? Is it meant to be photograph­ed? Or is it meant to be impactful?,” Melissa Nightingal­e, co-founder of management training firm Raw Signal Group, said of profession­al developmen­t. “About 75% of profession­al developmen­t efforts fall on the floor.”

Still, the management machismo keeps spreading, as companies clamor to train their employees in ways that don't involve a Zoom screen. Like, for example, in a race car pit.

In Raleigh, North Carolina, a financial technology company called Constellat­ion Digital Partners brought its employees together — some meeting in person for the first time — to simulate a NASCAR pit stop. The training was facilitate­d by a company called Over the Wall, which was started by a former NASCAR pit crew coach, Andy Papathanas­siou; rates start at $10,000 and vary depending on the size of the group and how much time it spends training.

Constellat­ion's roughly 30 employees gathered in their office parking lot around a green race car. The employees took off lug nuts with an air wrench, hoisted off the car's 50-pound tire, swapped in a new tire and got the lug nuts back on. They were dripping in sweat, sunscreen and grease, looking like the harried pit stop crew members of Cruise's movie “Days of Thunder.”

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