The Mercury (Pottstown, PA)

New consumer rule helps with class actions

- Michelle Singletary The Color Of Money

WASHINGTON, D.C. » The Consumer Financial Protection Bureau may be under attack from Republican­s, but if it’s going out, it’ll be like a lion, not a lamb.

In issuing a new rule, the watchdog agency just took away a powerful tool that financial institutio­ns used to avoid being sued by groups of consumers.

Whenever you obtain a financial product, such as a credit card, you get a written legal contract. In it, consumers often unknowingl­y agree to mandatory arbitratio­n to settle disputes. Tens of millions of people use financial products or services that are subject to pre-dispute arbitratio­n clauses, according to the CFPB.

Under the new rule, companies can still include arbitratio­n clauses in contracts but they can’t stop consumers from being part of a class-action lawsuit. This is a game-changer, folks.

Mandatory arbitratio­n clauses, according to CFPB Director Richard Cordray, have allowed companies to “avoid accountabi­lity by blocking group lawsuits and forcing people to go it alone or give up.”

This rule came about because of the 2010 Dodd-Frank financial reform package, which the Trump administra­tion and Republican­s have been trying to dismantle. The legislatio­n required the CFPB to study the use of arbitratio­n agreements and report back to Congress. The rule is a result of that report.

I see it as bitterswee­t. The rule change is a win, for sure, but not necessaril­y for aggrieved individual­s who may dream of a big settlement in a court case to punish wrongdoing.

In class-action cases, lawyers can walk away with millions. Consumers may get some money, but it’s seldom a huge payday individual­ly.

Recently, I was reading a message board about a class-action suit filed against AT&T in 2010. Accused of mistakenly collecting taxes from customers for certain state and local taxes for Internet access on their smartphone, the company ended up settling, agreeing to help people get a refund for the overage.

One customer complained about receiving a check for one penny. “Guess they couldn’t find a way to send less.”

“A whopping 3 cents,” another person wrote. I betcha those attorneys made out like bandits on this settlement.”

People in the know like Han and Chewie, they knew of this place,” he said, referencin­g beloved franchise characters Han Solo and

Chewbacca.

Beatty didn’t rule out the possibilit­y of Galaxy’s Edge appearing in an upcoming “Star Wars” film, though he didn’t reveal any current plans. Lucasfilm’s developers and writers worked closely with Disney’s Imagineers on the expansion.

During his presentati­on, Chapek also announced many characters from the films will be featured in Galaxy’s Edge, including BB-8, Chewbacca and Kylo Ren. But it was the droid Rex that received the biggest applause from the audience. Rex may serve as a DJ at a cantina in

Galaxy’s Edge, Chapek said.

The chairman also announced a Star Warsthemed luxury resort at Walt Disney World, which he says is “100% immersive.” Chapek did not announce an opening date or if constructi­on is ongoing.

The Star Wars-themed

lands were first announced at the 2015 expo. During the 2015 expo, Disney announced the themed lands among a slew of “Star Wars” park expansions, including the interactiv­e Star Wars Launch Bay and a seasonal event, Season of the Force. They also updated the Star

Tours ride, Disney’s first Star Wars-themed ride installed in 1987.

At 14 acres, Galaxy’s Edge is Disney Park’s largest single-themed land expansion.

“It’s got to be big. Go big or go home with ‘Star Wars,’” Beatty said.

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