The Mercury (Pottstown, PA)

More than just a number

Age discrimina­tion still trips employers

- By Ann Potratz J.J. Keller & Associates Inc.

Despite more than five decades of the Age Discrimina­tion in Employment Act (ADEA), older workers continue to face discrimina­tion at alarming rates, according to a new report by the U.S. Equal Employment Opportunit­y Commission (EEOC).

When the ADEA was first passed in 1967 to protect employees older than 40, the American workforce was comprised of mostly younger, male workers. Since Baby Boomers began entering the workforce that year, the labor force has grown rapidly while becoming more female and more diverse.

It has also aged significan­tly; the percentage of workers over 55 has doubled for several reasons.

First, the Great Recession took a toll on older workers’ savings, leading them to work longer. In addition, the American population is growing older, according to the United States Census Bureau. By 2030, Americans older than 65 will outnumber those under 18.

With all this in mind, why do employers still discrimina­te (even inadverten­tly) against such a large and valuable part of the workforce?

Drivers of discrimina­tion

Whether the result of unconsciou­s bias or deliberate thought, age discrimina­tion is often based on outdated and unfounded assumption­s. The most pervasive yet misguided perception is that as age increases, ability decreases. In fact, 44 percent of older workers are still employed (and thriving) in physically demanding jobs, putting them on par with the all-ages average of 46 percent.

Additional­ly, employers sometimes assume older workers will be a financial drain on company resources and choose to replace them with younger employees to save money. However, older workers are five times less likely to change jobs than younger workers, saving valuable training and recruitmen­t resources that offset the hypothetic­al added cost of higher wages and health care. In addition, the Older Workers Benefit Protection Act (OWBPA) of 1990 makes it illegal to use an employee’s age as the basis for discrimina­tion in benefits.

Costly court cases

Employees who believe they’ve been harmed by age discrimina­tion may file suit under several federal laws, and many states offer further protection­s. In one recent New Jersey case, an employee successful­ly sued for more than $50 million in damages, citing the ADEA, Title VII of the Civil Rights Act, and the New Jersey Law Against Discrimina­tion.

The EEOC reports that six out of 10 older workers have experience­d age discrimina­tion in the workplace. More than 18,000 charges were filed with the EEOC in 2017, and 90 percent of older workers believe age discrimina­tion is a common practice among companies today. Only 3 percent have filed charges, however, suggesting the problem is significan­tly underrepor­ted.

While age discrimina­tion can substantia­lly harm your company in subtle ways (lack of diversity, loss of talent, etc.), it can also take a measurable toll on your bottom line. Since 1997, the monetary awards received by victims of age discrimina­tion who filed charges with the EEOC have more than doubled.

Rethink your approach

As the workforce ages, employers must find new ways to avoid both intentiona­l and inadverten­t discrimina­tion. Consider shifting a tenurebase­d bonus program to a performanc­e-based approach, putting the emphasis on value to the company instead of years worked (which often correlates to age).

In addition, remove pay and age from considerat­ion when making a reduction in your workforce. Layoffs may be necessary, but using either one of these factors to make cuts places an unfair burden on older workers. Assuming an older worker may retire soon and letting him go because of it is a clear case of discrimina­tion. Likewise, laying off your highest-paid workers often translates to laying off your older workers simply due to seniority.

Keep in mind that gaps in ability don’t necessaril­y render an employee less valuable. If any workers, no matter their age, seem to be lacking necessary skills or falling behind, explore training and education options before assuming they are incapable. Teaching existing employees new skills saves time and money.

The easiest way to avoid discrimina­tion is to embrace diversity in all forms, including age. Recognizin­g each employee’s unique strengths helps create a welcoming, multigener­ational culture that allows everyone to contribute to the company’s success.

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ANN POTRATZ

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