The Middletown Press (Middletown, CT)

Plan for weather-related costs

- Cornell Wright is the lead consultant and Executive Coach at The Parker Wright Group Inc. in Stratford, Conn. The firm assists clients to increase their market share by improved customer service. He can be reached at 203377-4226 or cornell@ parkerwrig­htgr

It is winter in Connecticu­t. We have chosen to live and stay here. Some of our fellow residents have headed south for the winter. During the snowstorm this past Monday, many of us wished of sharing the warmer climes.

Weather, and in particular snow, is expensive for all of us. When the snow causes transporta­tion systems and roadways to be closed, organizati­ons across the state lose a day’s worth of revenue and production. Additional­ly, there may be additional costs for snow removal from parking lots and sidewalks.

On the state level, it has been reported that the Department of Transporta­tion estimated the 24-hour-plus snow event will cost $4 million for equipment, manpower and material.

Additional­ly, the state could lose as much as $3.8 million in sales tax revenue. To gain a more complete picture of the snow’s impact on a statewide basis, you would have to add to those totals with the costs of local snow removal, emergency personnel, private contractor­s and materials for each of the 169 municipali­ties. Heavy snowfall is expensive.

Most of our organizati­ons were closed Monday. One lost day of revenue has an impact on the financial plan of any organizati­on.

For planning purposes, review your past three years and determine the number of snow- and weather-related closures for your organizati­on.

Insert that loss of revenue and production into your planning for this year and future years. If we have a light year and you overestima­te the snow impact, consider it a bonus. On a personal level, snow offers a number of challenges. Every season, there are reports of people who expire while shoveling snow.

I have noticed that there is an absence of young men who come around neighborho­ods to shovel snow for hire. As a youngster, a snow day was not only a day off from school, but it was a payday for myself and a few friends.

During the recent snowstorm, I had the following observatio­ns.

For those who can telecommut­e to work, there was no productivi­ty lost from not being able to physically get to work. Perhaps you should reevaluate the benefits of telecommut­ing for your organizati­on.

Four-wheel-drive vehicles, with proper tires, perform reasonably well in snow. However, stopping on snow and especially ice is hazardous regardless of the drivetrain of your vehicle, so be cautious.

There were those stout souls who made it to work; they are the manifestat­ion of quality customer service.

When you encounter them, as I did one women who operated a coffee stand alone on Monday, tell them, “thank you,” and leave a tip.

Last but not least, a big “Thank you” to all of the health care profession­als who stayed at work, providing for others, until their replacemen­ts arrived.

We have 41 days until spring. A little planning and precaution could make this winter less expensive.

 ?? Cornell Wright Plan Well + Execute ??
Cornell Wright Plan Well + Execute

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