A ‘coffee break’ is about more than just coffee

I support the return of the “classic” coffee break.

First, let’s dispense with the concern that a coffee break is an excuse to be nonproductive. It is easy for a manager to determine whether a given employee is being nonproductive just by looking at that person’s productivity. If one is meeting or exceeding objectives, then an observed coffee break might be a positive contribution to that person’s productivity.

There are environments with specific work schedules. Manufacturing workday schedules come to mind. The designated fifteen minutes for a “coffee break” has been shown in numerous efficiency studies to improve productivity. A few minutes away from a repetitive activity allows the opportunity to refocus, refresh and reengage. If you have ever worked in that type of environment, you know the impact fifteen minutes can have on your wellbeing.

As I discuss a coffee break, I am not limiting the beverage to coffee. Tea, water, broth, smoothie and other beverages have come to be a welcome component to the coffee break.

As a manager, I have used a coffee break in numerous ways. My most frequent use was to offer a coffee break to a team member. When possible I would offer the coffee break away from work. A nearby coffee shop, the cafeteria or even a conference room can all be a suitable locations. The location of the coffee break would be dictated by the intended conversation.

We could cover a number of topics over the warm brew, ranging from their life events to their favorite activity. Additionally, if necessary, in this informal environment we could discuss concerns or issues that might be impacting the team member’s performance. The coffee break offered an informal environment for a coaching session.

A coffee break could also be used as an opportunity to improve a relationship with a peer executive, a supplier customer or other key relationship when a miscommunication had occurred. The informality of a coffee break can facilitate, enhance and clarify the communications process.

A quick summary of the benefits derived from a coffee break include but are not limited to:

⏩ An environment for the free exchange of ideas.

⏩ A break from the process rigors of the job.

⏩ A brief conference or caucus.

⏩ A slice of down time to allow the brain to recharge.

⏩ An opportunity to address that nagging life action that needs your attention.

⏩ Enjoying a favorite beverage.

⏩ Manager to team member coaching opportunity. ⏩ Team building activity.

The reasons and benefits of a coffee break are as many as those who partake in them. My position is that aside from indulging in a refreshing beverage, the coffee break has benefits to the individual and the organization.

Cornell Wright is an author, trainer, consultant and an Executive Coach at The Parker Wright Group Inc. in Stratford. The firm assists clients to increase their market share by improved customer service. He can be reached at 203- 377-4226 or cornell@ parkerwrightgroup.com.