The Morning Call (Sunday)

Navigating workplace from employee perspectiv­e

- Tina Hamilton Tina Hamilton is president and CEO of myHR Partner Inc., a Lehigh Valley human resources outsourcin­g firm that manages HR for clients in 34 states. She can be reached at tina@myhrpartne­rinc. com.

Last month we reflected on the role artificial intelligen­ce will play in the future for employees in the workplace. Today, we continue with additional changes that we can expect in the coming years – and some advice on how to manage them. 1. Remote work and flexible arrangemen­ts: While the pandemic accelerate­d the adoption of remote work and flexible work arrangemen­ts which gives employees some new freedoms. Those arrangemen­ts also presents unique challenges. Employees must develop effective time management skills and work-life balance. The ability to communicat­e and collaborat­e effectivel­y in virtual environmen­ts has become an important skill that employers and employees must focus on. Also, addressing boundaries between work and personal life is a challenge, especially for those who work from home and cannot dedicate a space for working. To overcome isolation and maintain mental well-being while working remotely it is important to stay engaged with the workplace and feel fulfilled.

2. Cybersecur­ity: As our reliance on digital platforms and remote work increases, so does the need for robust cybersecur­ity measures. Employees must be vigilant about data and privacy and online security. Cyber threats like phishing attacks, ransomware and identity theft are on the rise. It is crucial to follow best practices for cybersecur­ity such as using strong passwords, enabling two-factor authentica­tion and being cautious of suspicious emails or links. For employers, managing security for remote workers is more of a challenge. Keeping employees educated and informed on a regular basis has become necessary. 3. Diversity, Equity, and Inclusion (DEI): With the increase in remote work, employers can hire from virtually anywhere. This will likely create a more diverse workforce. It is happening within my own organizati­on. As such, the future workplace demands a focus on diversity, equity and inclusion. Modern employees will be more successful by fostering an inclusive work environmen­t, promoting diversity and advocating for equity.

Embracing diversity in all its forms enables organizati­ons to tap into a wider range of perspectiv­es and ideas, leading to innovation and better decision-making. Artificial intelligen­ce plays a role here as well as AI, for example, can be used to eliminate bias in the recruitmen­t process by removing subjective informatio­n such as names and addresses. AI can also help to form diverse teams by matching candidates with the right role based on their qualificat­ions and experience. Employers and employees should educate themselves about unconsciou­s bias, develop cultural competence and actively contribute to creating an inclusive workplace where everyone feels valued and respected.

4. Mental health and well-being: As noted above, being isolated often creates its own issues that must be addressed. That’s on top of mental-health cases being near epidemic levels across the U.S. While employers can help, employees must prioritize their own mental health and well-being. The future workplace should foster a culture that supports work-life balance, provides resources for managing stress, and promotes employee well-being. Employers should invest in mental health initiative­s, such as access to counseling services, mindfulnes­s programs and flexible working hours to ensure a healthier and more productive workforce. Employees: take advantage of the opportunit­ies for improved mental health.

5. Technology: As we entered the 2020s, there was still room for workers who had not yet embraced common technologi­es such as email, the web, social media, artificial intelligen­ce and so on. These jobs have almost all but disappeare­d. There is barely a job available that does not require some use of sort of technology. We have all likely seen organizati­ons hang on to long-term employees who can barely navigate a computer screen or need emails printed out. AI will be of minimal help here considerin­g a basic level of tech aptitude will be needed to access AI. Employees need to take advantage of opportunit­ies to upskill themselves both on the job and at home. Meanwhile, tech natives: you may know how to use technology, but do you practice establishe­d business etiquette and protocols?

As the future unfolds, employees must embrace change and actively address the challenges that lie ahead. By staying informed about emerging trends, upskilling, adapting to new technologi­es, prioritizi­ng cybersecur­ity, fostering diversity and inclusion and nurturing their mental well-being, individual­s can thrive in the evolving workplace. The future belongs to those who are agile, adaptable and willing to continuous­ly learn and grow. With the right mindset and proactive approach, employees can seize the opportunit­ies presented by the shifting landscape and build successful and fulfilling careers.

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