The News Herald (Willoughby, OH)
Ballparks
They have the discretionary income and want access to a wide variety of flavors. The older generation sticks to staples. The younger generation wants to try new things. And they want it to be locally brewed.”
Although plans hadn’t been finalized when Thomas was interviewed for this article, he said Delaware North would have a “grab and go” kiosk for craft beer this season on the lower concourse at Progressive Field.
Klein said Classic Park has about 40 craft beers for sale at concessions stand and at the Castaways Bar on the thirdbase concourse.
To round out their presentations of beer, both ballparks also have “beer walls.” These automated vending machines allow patrons to make perounce draft purchases using cards loaded with set amounts of money. The cards are coded at $15 or $30 at Progressive Field and $15 or $30 at Classic Park.
“We look at the beer walls as a great addition to our vending service geared to draft drinkers looking for a little better choice of beers,” Klein said.
Vigilance about the sale of beer to patrons is emphasized at both ballparks.
Thomas said Delaware North employees receive training in the TEAM program, short for Teaching Effective Alcohol Management. Klein said the Captains use TIPS, for Teaching for Intervention Procedures.