Need physical or occupational therapy? Know the questions to ask.

After surgery or an injury, choosing where to go for physical or occupational therapy is an important part of your recovery. People typically require therapy several times a week, so it’s important to choose a facility that is conveniently located for you.

Here are a few key questions for patients to ask when they call a facility about beginning therapy there:

Will I be working with the same one or two therapists on a regular basis?

You do not want to see a different person each time.

Will I see a professional licensed therapist or will it be an aide? How many of your staff members have advanced degrees or are board-certified?

The higher level of training and education the providers have, the better the outcomes you will achieve.

Does anyone on the staff specialize in my unique problem?

For example, if you have had hand surgery, you want to see someone who is experienced in hand therapy.

Will I be seen one on one or in a group?

Individual appointments are always preferable. They allow therapists to tailor a plan to meet your specific needs.

What hours are you open?

If you have work or other obligations that limit your availability, make sure they are open when you are free.

What other services do you offer?

For example, if sports psychology or nutrition counseling becomes necessary, it is best if you don’t have to find yet another practice to help you.

Will my therapist be accessible?

Ask if you can call or email your therapist between sessions if you have a question.

Will I be able to access my medical record online?

You want a facility that works with your referring physician. Having them use the same electronic medical record system is valuable for helping them communicate about your progress.

Once you choose a facility, you do not have to stay if you are not getting better or are not happy with your care. Most physical and occupational therapists care deeply for their patients, but if you do not feel that your therapist understands your specific goals, feel free to make a change.

Physical and occupational therapy can make major differences in your quality of life. Choosing the right facility is the first step.