INSURANCE

Laura Mutsko Agent, CSA and Certified Healthcare Reform Specialist

Q: I cannot find my Medicare card. How do I get a new one?

A: If you need to replace your Medicare card because you believe someone else is using your number, it is best to report this immediately to Medicare at 1-800-MEDICARE where they will help facilitate your request. However, if you are requesting a replacement card because yours was lost or damaged, you have a number of options, depending on how quickly you need your new card and how comfortable you are with using online resources. Option #1: MyMedicare.gov The quickest way for you to get a replacement card is to log into your

MyMedicare.gov account. Click on the My Medicare Card box on the upper right side of the page. It will allow you to view and print an official copy of your Medicare card. If you do not have a MyMedicare.gov account, you can create an account and then use this option to print out your replacement card. Option #2: Contact Social Security You can request a replacement Medicare card by calling Social Security at

1-800-772-1213, Monday through Friday, between the hours of 7 a.m. to 7 p.m. You can also visit your local Social Security office to request a new card. If you have an online my Social Security account, you can log into your account and select the “Replacement Documents” tab. Then select “Mail my replacement Medicare Card.” Your Medicare card will be mailed to the address you have on file with Social Security and will arrive in about 30 days. Guard your Medicare Card Only give your Medicare number to doctors, pharmacists, other health care providers, your insurers, or people you trust to work with Medicare on your behalf. If you forget your card, you, your doctor or other health care provider may be able to look up your Medicare number online. Remember that Medicare will never call you uninvited and ask you to provide personal or private information. If someone asks you for your information, for money, or threatens to cancel your health benefits if you don’t share your personal information, hang up and call us at 1-800-MEDICARE (1-800-633-4227). If you have questions concerning Health Insurance including Individual, Group, Medicare Advantage Plans or Medicare Supplements, call me at 440255-2500 or email me at Lmutsko@ mutskoinsurance.com. I look forward to helping you. 6982 Spinach Drive, Mentor, OH 44060 440-255-5700 www.mutskoinsurance.com