The Norwalk Hour

Fed transcript­s show several had doubts about need for 2015 rate hike

- Pschott @stamfordad­vocate.com; twitter: @paulschott

Newly released transcript­s show that many Federal Reserve officials had concerns in late 2015 over whether they were making a mistake in raising a key interest rate for the first time in nearly decade.

Transcript­s of their discussion­s, released Friday, showed that the chief concern was whether the Fed would be acting prematurel­y in starting to raise rates given how low inflation was at the time.

In the end, the Fed unanimousl­y approved a quarterpoi­nt hike in its policy rate and the first change in the rate since the central bank slashed it to a record low of 0 to 0.25 percent in December 2008 at the height of the financial crisis.

During their debate on the change, many officials expressed worries that the small rate hike was being made even though inflation for the past six years had fallen below the Fed’s 2 percent target.

The Fed manages interest rates to achieve two goals — keeping inflation under control while promoting maximum employment. It hikes rates to slow the economy if inflation appears to be rising

demand for product,” said Home Furnishing­s Associatio­n CEO Mark Schumacher. “It’s going to take a number of months for the supply chain to catch up.”

But such issues have not hampered Lovesac, according to Nelson.

“We feel really good on the supply side,” he said. “We’ve done a good job of preparing and not overextend­ing ourselves.”

A signature line of couches — which are known as Sactionals — account for about 85 percent of sales, the company estimates. The seating arrangemen­ts can be reconfigur­ed, the covers are washable, and the covers and seat filling are changeable.

The prices depend on their size. One seat and side sells for $770, while 10 seats and 12 sides go for $8,155, according to the company’s website.

Another mainstay are Sacs, which are beanbag seats filled with Durafoam and the source of the company’s name.

Lovesac has sought to build customer awareness with television and digital media marketing campaigns. Its Instagram account, for instance, has about 477,000 followers. The target audience is older members of the millennial generation who are in their 30s.

The growing customer base translated into a 44 percent sales increase in the quarter ending Nov. 1, for a total of $75 million. In the same period, it recorded a $2.5 million profit.

Spurring the growth, Lovesac’s internet sales jumped 125 percent in the past quarter.

“Most of our sales are effectivel­y internet sales — just consummate­d at retail locations,” Nelson said. “Customers have done their research online and understand generally what they’re looking for.”

The results have encouraged investors in Lovesac,

which became a publicly traded company in June 2018 . Its shares closed Thursday at about $43, in line with a 52-week high of around $46.

But pandemic-sparked store closings have been the company’s greatest challenge this year. To adhere with local and state regulation­s, Lovesac temporaril­y closed all of its showrooms in March and in April announced it was enacting a major cost-cutting plan.

The changes included a “reduction in workforce” of about 445 part-time employees, who represente­d 57 percent of the company’s headcount. In addition, it cut the cash compensati­on by 20 percent for Nelson, as well as for its chief operating officer and chief financial officer.

Since then, “we have already been hiring back aggressive­ly and a significan­t portion of the parttime positions have been filled again,” Nelson said.

By the end of the past quarter, most showrooms had fully reopened for walkin customers.

In the past quarter, “comparable” showroom sales increased 26 percent year over year, although the temporary closings resulted in a 14 percent decrease for the past nine months.

Within Connecticu­t, Lovesac has showrooms in downtown Greenwich, downtown Westport, at Danbury Fair mall and in Blue Back Square in West Hartford. The company operates 107 showrooms in total, compared with 84 a year ago.

It has further broadened its reach through partnershi­ps with Macy’s and Costco. In November, the company announced its launch on BestBuy.com, complement­ing “shop-in-shops” in Best Buy stores that opened in 2019.

“We know consumers still prefer to see touch and feel the product,” Nelson said. “As COVID lets up, we expect to see and have seen sales return to the retail channel.”

Even as the coronaviru­s vaccines roll out, many

employers are unlikely to soon abandon work-fromhome arrangemen­ts — which industry experts see as an auspicious sign for furniture sales.

“People looked around for the first time during this pandemic to their home environmen­t, and as they tried to work in that environmen­t, they realized there were a lot of things they needed to change,” Schumacher said. “The attention on home has never been more acute than now. I believe that is going to carry us for months ahead.”

The jump in home sales in Connecticu­t and across the country offers another boost.

“Buying homes furnished or including some of the furnishing is becoming more common, especially for larger properties where the homeowner is downsizing and no longer needs all their furniture,” said Tammy Felenstein, managing director of sales for real estate brokerage Brown Harris Stevens Connecticu­t.

“I can’t stress how important staging is to the sale of a home. Most buyers have a hard time envisionin­g a beautiful setting if the home is poorly decorated or is vacant. Additional­ly, when buyers come across a gorgeously staged home, they envision themselves there. It appeals to their emotions,” she said.

Lovesac is not alone in vying for the increased demand. Competitor­s that sell couches at similar prices include Pottery Barn, Crate & Barrel and Restoratio­n Hardware.

“The upholstery category — the couch category — is a $30 billion category, in which we have between 1 percent and 2 percent market share,” Nelson said. “Yet in my humble opinion, we make the best product in the category. I believe that there’s still significan­t growth to be gained through the Sactionals platform.”

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