The Oklahoman

PASSWORD

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on their smartphone if they so choose.

By October or November this year “you’ll be able to take your phone, walk up to your Windows 10 PC and just use your thumb print to log into your PC,” says Alex Simons, who’s in charge of products within Microsoft’s identity division.

The banking industry, long mindful of security, has adopted some of the most cutting-edge technology. The U.K. bank Barclays started letting wealthy customers verify their identity during telephone banking with their voices back in 2014, and rolled out an opt-in version to retail clients last year.

“Our voice security works by taking a recording and analyzing the different voice patterns, the vocal tones, the pitch and the pace,” says Simon Separghan, who’s in charge of Barclays’ contact centers across the U.K., India and the Philippine­s. He said the bank is currently working to implement the technology into its mobile banking app. HSBC, Citi, Santander are also all starting to let customers use their voices to log into their telephone banking accounts.

Face recognitio­n is becoming more common as well. Lloyds Banking Group announced in April that it would trial Microsoft’s Windows Hello technology, which lets online users log into their web-based accounts by pointing their face at a computer’s webcam. United Services Automobile Associatio­n has enabled the same within its mobile app for smartphone­s, as has U.K. challenger bank Atom.

Is the new technology hackerproo­f? Barclays’ Separghan is sanguine about the bank’s voiceactiv­ated login system and says there have been no breaches so far. “We’re very confident that the system is as unique as your fingerprin­t,” he says. “So whether or not people are doing impression­s or tape recordings and playing them back, the system has the ability to detect that.”

But Michela Menting, digital security research director at ABI Research, isn’t so sure. “With artificial intelligen­ce you’ll have machines that’ll be able to clone human voices and maybe be able to pretend to be somebody else,” she says.

In April, three developers from a Montreal AI startup released demos of their speech synthesis tool, Lyrebird, which they said could “copy the voice of anyone” with as little as a 60-second recording. They released audio samples of their work, which mimicked the voices of Barack Obama, Hillary Clinton and President Donald Trump.

One of Lyrebird’s founders, Alexandre de Brébisson, who is studying AI at the University of Montreal, said his team’s motivation was to improve speech synthesis rather than anything nefarious. “We believe that vocal human-computer interfaces will become more and more widespread in the future and we want to make them better,” he said.

Could his software be used to fool voice-based authentica­tion? “We haven’t tested our tech on those systems,” he said, “but we would not be surprised that our current technology can already fool those systems.”

Similar concerns have been raised about face-recognitio­n. Microsoft says its Hello technology, now available in a range of Windows-based computers and soon to be tested at Lloyds Bank, Halifax and Bank of Scotland, uses infrared sensors to build a reliable representa­tion of a human face. The company says the technology can’t be fooled by holding up a photograph to the lens. But in March, reports surfaced that the facialreco­gnition feature of Samsung Electronic­s Co.’s new Galaxy S8 smartphone could be tricked exactly that way.

In a statement, Samsung noted that users have several ways to unlock their phones and said facial recognitio­n can only be used to open the Galaxy S8 and not to “authentica­te access to Samsung Pay or Secure Folder.”

Thirteen years ago, Bill Gates predicted the death of the password. It never happened because people cling to old habits and can’t always afford the latest technology. To avoid alienating customers, the banks aren’t insisting that they switch to safer technology but are letting them opt in.

So though cheaper biometric sensors and smarter software have helped improve online security, Menting believes passwords may be around for another 50 years — kind of like landlines. “Until we have embedded devices in ourselves that can act as that password,” she says, “I really don’t see them losing the authentica­tion war anytime soon.”

Hackers are counting on it.

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