Amazon turns up volume on rivals

SEATTLE — Amazon will head into the holiday shopping season with a simple wish list: It wants voicecontrolled devices featuring its digital assistant Alexa to become as ubiquitous in people’s homes as televisions.

The online retailer is slashing prices to undercut Google, introducing better acoustics in response to a forthcoming Apple speaker and rolling out new formats to appeal to different tastes and needs.

“We want to make sure we are building a product that everyone can use,” said David Limp, Amazon’s senior vice president of devices and services, during a Wednesday event showcasing the company’s holiday product lineup at its Seattle headquarters.

Amazon so far has proved far better at discounting a potpourri of goods online than it has been at making its own devices. Most notably, it tanked in its attempt to make a smartphone, putting it at a disadvantage against Google and Apple — the makers of Android and the iPhone, respectively — in the battle to stay connected with consumers when they’re on the go.

Homestyle approach

But Amazon has found a way to play a bigger role in people’s homes with the Echo, an internet-connected speaker starring Alexa as a concierge who can do everything from order a pizza to turn out the lights on command.

Amazon won’t say how many Echos it has sold since the device’s 2014 debut. Limp would only say “tens of millions” of devices currently include Alexa and that Amazon now employs more than 5,000 people trying to make the assistant even smarter.