The Oklahoman

Target to lure seasonal workers with perks

- BY ABHA BHATTARAI The Washington Post

Retail giant Target is hoping to hire 120,000 seasonal workers this year, 20 percent more than it did last year — but knows it won’t be easy.

The nation’s unemployme­nt rate, now 3.9 percent, remains near record lows, and retailers say it has become increasing­ly difficult to attract new workers. As a result, Target is offering more incentives than usual to lure temporary employees to its 1,800 stores and 39 distributi­on centers.

Among those perks: $500 gift cards, starting pay of $12 an hour, and 20 percent discounts on certain items, including fruits, vegetables and workout clothes.

“As the marketplac­e becomes more competitiv­e, the significan­t investment we’re making in our team sets Target apart,” Stephanie Lundquist, the company’s chief human resources officer, said in a statement.

By most measures, retailers are in for a strong holiday season. A low unemployme­nt rate, coupled with recent tax cuts that have increased take-home pay for many Americans, have led to brisk demand for everything from groceries to big-screen TVs. Sales have climbed at a number of the country’s largest chains, including Walmart, Nordstrom and Home Depot, as Americans shop more both in stores and online.

Online demand

As a result, retailers are likely to need more seasonal workers than in previous years — particular­ly as they try to accommodat­e an influx of online shoppers, analysts say.

“While e-commerce is very easy for the consumer, it’s a very laborinten­sive process for retailers, especially in fulfillmen­t centers,” said Neil Saunders, managing director of research firm GlobalData Retail. “The challenge for retailers is going to be filling all of these posts.”

Target, for example, says it is doubling the number of seasonal employees devoted to fulfilling online orders. Other companies like Amazon. com tend to hire more than 100,000 temporary workers each fall to meet holiday demand.

But Saunders says it may be harder to attract seasonal workers this year for what are typically lowwage, temporary positions.

“If people are feeling better-off, which a lot of people are, that could deter those workers who would traditiona­lly enter the market temporaril­y to make extra money during the holidays,” he said. “This is a good thing for workers, but not for retailers.”

More with less

Macy’s says it plans to hire 80,000 seasonal workers this year, roughly the same number as it did last year. Kohl’s, meanwhile, began hiring for the holidays in July, in hopes of locking in qualified workers.

“Stores will just have to figure out how to do more with less,” said Sucharita Kodali, a retail analyst for the research firm Forrester. “They may ask workers to do other duties or to work longer shifts during peak hours to accommodat­e demand.”

 ?? [PHOTO BY LAURA BUCKMAN, BLOOMBERG] ?? Employees restock toys at a Target Corp. store during Black Friday in 2017 in Dallas.
[PHOTO BY LAURA BUCKMAN, BLOOMBERG] Employees restock toys at a Target Corp. store during Black Friday in 2017 in Dallas.

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