The Oklahoman

Unemployme­nt claims set new record

- By Jack Money Business writer jmoney@oklahoman.com

Yet another record number of people filed initial claims for unemployme­nt insurance c o mpe n s a t i o n l a s t we e k , the Oklahoma Employment Security Commission reported Thursday.

For the week ending May 2, officials said 68,237 claims were f i l e d, a n i ncr e a s e o f 1 5 , 7 3 7 f r o m a n a d j u s t e d number of 52,500 claims filed the week before.

As of the week ending on

April 25, the OESC was making weekly compensati­on payments to 154,338 people, U.S. Department of Labor data released Thursday showed.

Nati onal l y , t he nat i on' s seasonally adjusted unemployme­nt rate for that week was 15.5%, up 3.1% from the previous week's total.

A s t a t e wi d e u n e mployment rate calculated using the week of April that includes the 12th day of the month will be published May 22, while county-by-county and metropolit­an area unemployme­nt rates for that same weekly period will be published June 3.

“The jump in initial unempl oyment cl ai ms s how t he impact the energy crisis and coronaviru­s are having on our state's economy and the need for Oklahomans to safely return to their livelihood­s,” David Ostrowe, Oklahoma's digital transforma­tion secretary, said on Thursday. “The record claims numbers include individual­s who don't qualify f or r egular unemployme­nt benefits, but don't completely account f or t he s pi ke t hat occurred last week.”

Os t r o we s a i d T h u r s d a y afternoon that the OESC has frozen about 86,000 recent and past claims made on its system that share common elements indicative they were fraudulent­ly made.

Another 6, 000, he s ai d, have been positively verified as being fraudulent.

About 65,000 other claims, meanwhile, remain flagged within the agency's system because of initial or continuing claims applicatio­n inaccuraci­es that must be corrected before they can be paid.

While thousands of claims are cleared from that list daily, the turnover is high, as Oklahomans who file subsequent problem claims fall into that cue.

O st rowe stressed OESC staff members are working as quickly as they can to reach claim ants either by phone or email to get questions on flagged claims answered.

Additional­ly, he noted the system' s software was recently upgraded to enable it to generate automated emails to claimants that specifical­ly tells each what the problem is with his or her applicatio­n and how to correct the issue.

Impressive, or not?

Since the C OVID -19 crisis began in mid-March, Ostrowe and other state officials said more than 361,000 weekly unemployme­nt relief claims had been paid through the end of last week.

Almost $432 million in total benefits including about $258 million in federal pandemic assistance have been paid out, so far.

On Thursday, offici a ls said the OESC began processing applicatio­ns specifical­ly seeking aid provided through the federal Pandemic Unemployme­nt Assistance program this week.

The federal aid is intended to provide assistance to both unemployed for-hire workers drawing unemployme­nt or who have exhausted those benefits and to gig workers, independen­t contractor­s and self-employed individual­s.

Claims that are approved are backdated to the date the individual­s were idled, as far back as Jan. 27.

“We still have over 8,000 potential PUA applicatio­ns that haven' t been completed,” Ostrowe said. “We encourage individual­s who don' t qualify for regular unemployme­nt to complete the PUA applicatio­n.”

People need to be aware that they first must go through the process to file for regular unemployme­nt assistance and be denied those benefits before they can successful­ly apply for the PUA assistance, officials said.

Claim ants should goto ui.ok. gov and create an account with the Get Started button to connect their social security number and pull all their informatio­n into one location.

Yet despite O ES C' s reported achievemen­ts so far, not all Oklahomans are happy with the agency's efforts.

Oklahoma Rep. Mickey Dollens, D- Oklahoma City, has said he is frustrated with the agency after spending more than a month trying to help his constituen­ts and other Oklahomans navigate a process that he asserts is poorly designed and staffed.

He detailed those issues in a social media post he made Sunday, where he wrote that the OESC's continual applicatio­n process changes have accomplish­ed little more than just confusing applicants.

Doll ens con tends those changes aim to make the process more difficult in hopes of with holding or de laying assistance to residents.

The representa­tive, who faces reelection this year, said he believes t he agency and Oklahoma Gov. Kevin Stitt have had time to improve the process since the pandemic started.

He also asserts the real risk when it comes to fraudulent claims is the agency' s antiquated system, not bad players who have filed fraudulent claims.

On Thursday, he added a post from a follow er who described some of the issues she had been having with the system.

That individual wrote about website crashes she experience­d when applying for assistance, emails she had gotten from OESC that had led her to a broken site and customer service issues she had experience­d involving a third-party vendor that administer­s the debit card system Oklahoma uses to provide benefits to recipients.

“It completely feels like an intentiona­l shell game ,” the poster wrote. “They are saying that they are having fraudulent unemployme­nt claims bogging them down, but I don't believe that at all."

Ostrowe on Thursday said he understand­s that some people who have sought unemployme­nt assistance are frustrated, but he said Thursday that a cc us ations the Stitt administra­tion is scheming up ways about how to use the money for purposes outside of unemployme­nt compensati­on are completely off base.

“Whether or not you believe that we should have or not, government shut down the economy, caused the unemployme­nt and suffering, and it is government's obligation to fix this ,” O st rowe said .“Yes, I am focused on fraud, because I am trying to be a good steward of the federal and state dollars, but I also want to be sure the right people who deserve the money receive it. We want these claims processed as fast as humanly possible.”

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