Twitter CEO defends Trump ban, warns of dangerous precedent
SAN FRANCISCO — Twitter CEO Jack Dorsey defended his company's ban of President Donald Trump in a philosophical Twitter thread that is his first public statement on the subject.
When Trump incited his followers to storm the U. S. Capitol last week, then continued to tweet potentially ominous messages, Dorsey said the resulting risk to public safety created an “extraordinary and untenable circumstance” for the company. Having already briefly suspended Trump's account the day of the Capitol riot, Twitter on Friday banned Trump entirely, then smacked down the president's attempts to tweet using other accounts.
“I do not celebrate or feel pride in our having to ban @ realDonaldTrump from Twitter,” Dorsey wrote. But he added: “I believe this was the right decision for Twitter.”
Dorsey acknowledged that shows of strength like the Trump ban could set dangerous precedents, even calling them a sign of “failure.” Although not in so many words, Dorsey suggested that Twitter needs to find ways to avoid having to make such decisions in the first place. Exactly how that would work isn't clear, although it could range from earlier and more effective moderation to a fundamental restructuring of social networks.
In Dorsey- speak, that means Twitter needs to work harder to “promote healthy conversation.”
Extreme measures such as banning Trump also highlight the extraordinary power that Twitter and other Big Tech companies can wield without accountability or recourse, Dorsey wrote.
While Twitter was grappling with the problem of Trump, for instance, Apple, Google and Amazon were effectively shutting down the right-wing site Parler by denying it access to app stores and cloud-hosting services. The companies charged that Parler wasn't aggressive enough about removing calls to violence, which Parler has denied.
Dorsey declined to criticize his Big Tech counterparts directly, even noting that “this moment in time might call for this dynamic.”