Primary Urgent Care launches telemedicine

Primary Urgent Care, Central New York’s Independent and locally owned walkin urgent care clinic, announced the addition of Primary Urgent Care Telemedicine, which will allow patients to access their urgent care providers from home.

The telemedicine virtual visit option was added in an effort to maintain vital healthcare services while assisting the community during the COVID-19 pandemic. Patients are able to access the Primary Urgent Care telemedicine portal by visiting primaryurgentcare.com.

Patients will be asked to complete a short registration form and be able to check-in. Virtual visits are available on a firstcome, first-served basis. To participate in Primary Urgent Care’s telemedicine you will need access to a device with video and audio capability such as a smartphone, tablet or computer.

If it is identified during the telemedicine visit that the patient requires further care and needs an in-person exam, the telemedicine provider will direct them to their closest Primary Urgent Care facility.

“With this new service, there are some clear benefits that telemedicine brings to providing medical care remotely. One of the most important aspects is the elimination of exposure and transmission risk. When a patient comes into any healthcare facility there is a risk of exposure (getting an illness) as well as the risk of transmitting a communicable disease (passing an illness to others). With a telemedicine visit the patient does not risk exposure or transmitting the flu, viral gastrointestinal illness, and yes, coronavirus.” Medical Director, Dr. AJ Klimek said in a news release.

Primary Urgent Care patients also receive the added benefit of talking with local providers.

“One of the advantages of Primary Urgent Care’s Telemedicine is it allows patients to receive high-quality care from a local clinician from one of the facilities, while also keeping the patient safe during this uncertain time. Maintaining a safe environment for our patients, colleagues, and communities is our biggest priority at this time” said Clinic Administrator, Daniel Trevisani.

Primary Urgent Care’s Telemedicine appointments are available Monday through Friday from 7:30 a.m. to 7:30 p.m. and 7:30 a.m. to 4 p.m. on weekends. Primary Urgent Care’s two locations in Utica and Herkimer, will remain open for their regular hours.

Primary Urgent Care will continue to follow CDC guidelines to protect their patients, staff, and visitors During the COVID-19 pandemic, Primary Urgent Care has taken proactive steps in preparing for COVID-19 related issues including monitoring the use of Personal Protective Equipment (PPE) and reinforcing effective environmental cleaning policies to support infection control.

Primary Urgent Care accepts all major insurance plans and offers competitive self-pay rates. Additionally, patients have the option to use express check-in online and reserve their place in line, reducing waiting room time.

Primary Urgent Care is fully equipped with high-tech x-ray and lab equipment to provide quality medical care for non-lifethreatening illnesses and injuries,

including:

• General illness: Cold, cough, flu, fever, rash, Strep throat

• Minor injuries: Sprains, lacerations, sports injuries

• Preventive care: Testing, physicals

• Occupation Medicine: Pre-employment physicals, drug testing

Primary Urgent Care has two locations: Utica: 1904 Genesee St Herkimer: 130 West Albany St.

The Walk-in Clinics are open 7 days a week - Monday through Friday: 7:30 AM to 7:30 PM, and Saturday and Sunday: 7:30 AM to 4:00 PM.