The Palm Beach Post

One in 11 Fla. households in Lifeline plan

Federal program paid $92 million in discounts, free phones to Floridians in 12 months, PSC report shows.

- By Susan Salisbury Palm Beach Post Staff Writer ssalisbury@pbpost.com Twitter: @ssalisbury

Roughly one out of every 11 Florida households — or 852,255 eligible telecommun­ications customers — participat­es in the federal Lifeline Assistance discount telephone program, the Florida Public Service Commission said in an annual report released Friday.

That amounted to $92 million in discounts and free phones for the 12 months ended June 30. The number of subscriber­s rose 2.3 percent from the year before due to an increased demand for wireless service.

Par t i c i pants who qu a l i f i e d through certain public assistance programs received either a $9.25 per month discount on a landline or a free cellphone with 250 minutes per month.

“Lifeline provides the assistance many Floridians need to afford phone service to connect with family, friends, doctors and employers,” PSC Chairwoman Julie Brown said Friday. “With the Federal Communicat­ions Commission’s new Lifeline rules, effective this month, consumers can now apply their monthly Lifeline benefit toward broadband service, connecting them to voice and broadband services.”

Starting this year, participan­ts can receive 500 free minutes of mobile voice service or 500 megabytes of mobile broadband service, but not both, per household.

The program was not started by President Barack Obama, and actually dates back to 1985. But Lifeline became a political issue in the 2012 election when opponents tagged it as the “Obamaphone program” after a video featuring an Ohio backer of Obama touting the availabili­ty of the phones for low-income residents went viral.

All telephone customers pay for the program through the Universal Service Fund fee on their bills.

The Universal Service Fund costs the average U.S. household between $2.88 and $3.52 a month, and $1.75 of that goes to Lifeline. The telecommun­ications providers collect the fees and turn them over to the federal government.

Enrollment in the program in Florida peaked at 1.04 million households in 2012. That was before a new Federal Communicat­ions Commission mandate that each customer be re-certified to determine whether he or she still qualified for benefits.

In Florida, 19 telecommun­ication companies participat­e in the federal Lifeline program.

As in past years, the Supplement­al Nutrition Assistance Program is the largest qualifying program for Lifeline Assistance in Florida. Based upon June 2016 SNAP participan­ts, eligible households in need of Lifeline decreased by 14.8 percent compared to last year’s data.

Eligibilit­y requiremen­ts and applicatio­n access are highlighte­d at monthly PSC outreach events to increase Lifeline program awareness. The new FCC broadband rules and its existing rules limit benefits to one Lifeline discount per eligible household and require annual recertific­ation. The PSC encourages Lifeline customers seeking broadband discounts to contact their carrier for availabili­ty.

Officials said applying for Lifeline is easy. Florida residents can call their local phone company, the PSC at 1-800-342-3552, or the Office of Public Counsel at 1-800540-7039 for assistance.

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