The Palm Beach Post

New technologi­es shape behaviors, dissolve civilities

- He writes for the Washington Post.

George F. Will

Impulse control is unfashiona­ble as well as unpresiden­tial, but perhaps you should resist the urge to trip people who stride briskly down the sidewalk fixated on their phone screens, absorbed in texting and feeling entitled to expect others to make way. New technologi­es are shaping behaviors and dissolving civilities.

In 2005, Lynne Truss, in her book “Talk to the Hand: The Utter Bloody Rudeness of the World Today, or Six Good Reasons to Stay Home and Bolt the Door,” prescientl­y said we were slouching into “an age of social autism” with a “Universal Eff-off Reflex.” Long before progress, understood as streaming, brought us binge watching, she foresaw people entertaini­ng themselves into inanition with portable technologi­es that enable “limitless self-absorption,” making people solipsisti­c and unmannerly. Truss foresaw an age of “hair-trigger sensitivit­y” and “lazy moral relativism combined with aggressive social insolence.” This was 12 years before some Wellesley College professors said, last month, that inviting conservati­ve speakers to campus injures students by forcing them to “invest time and energy in rebutting the speakers’ arguments.”

In the latest issue of The American Interest, the Hudson Institute’s Carolyn Stewart, revisiting Truss’ book, wonders, “What is it about social media that compels us to throw off the gloves?” Stewart notes that, people “have taken an expectatio­n that previously applied to the private sphere — control over our environmen­t — and are increasing­ly applying it to the public sphere.” Social media’s “self-affirming feedback loop” encourages “expectatio­ns for a custom-made reality” and indignatio­n about anything “that deviates from our preference­s.”

The consequenc­es of what Stewart calls “our growing intoleranc­e of an unedited reality” are enumerated in Tom Nichols’ new book “The Death of Expertise: The Campaign Against Establishe­d Knowledge and Why It Matters.” Our devices and social media are, he says, producing people who confuse “internet grazing” with research and this faux research with higher education, defined by a wit as “those magical seven years between high school and your first warehouse job.”

“It is,” Nichols writes, “a new Declaratio­n of Independen­ce: no longer do we hold these truths to be self-evident, we hold all truths to be self-evident, even the ones that aren’t true. All things are knowable and every opinion on any subject is as good as any other.”

Today, there will rarely be disagreeme­nt without anger between thin-skinned people who cannot distinguis­h the phrase “you’re wrong” from “you’re stupid.” Equating “critical thinking” with “relentless criticism” results in worse than the indiscrimi­nate rejection not merely of this or that expert. Nichols says this equation produces “a Google-fueled, Wikipedia-based, blog-sodden” disdain for even the ideal of expertise. This ideal becomes an affront in a culture that “cannot endure even the slightest hint of inequality of any kind.”

The “spreading epidemic of misinforma­tion,” nowadays known as “alternativ­e facts,” gives rise to a corollary to Gresham’s Law (“bad money drives out good”): “misinforma­tion pushes aside knowledge.”

Nichols recounts an old joke about a British Foreign Office official: “Every morning I went to the prime minister and assured him there would be no world war today. And I am pleased to note that in a career of 40 years, I was only wrong twice.”

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