The Palm Beach Post

Credit card signatures about to become extinct

Signatures are not a useful way to prove someone’s identity.

- Stacy Cowley ©2018 The New York Times

For nearly a decade, Doug Taylor, a sales manager who travels often for work, has signed credit card receipts with a doodle of a dog wagging its tail.

No cashier has ever rejected his “signature” as invalid.

“It gets a laugh, most of the time,” said Taylor, 44, who lives in Mobile, Ala. “Or they just glance at it and don’t really notice.”

Credit card networks are finally ready to concede what has been obvious to shoppers and merchants for years: Signatures are not a useful way to prove someone’s identity. Later this month, four of the largest networks — American Express, Discover, Mastercard and Visa — will stop requiring them to complete card transactio­ns.

The signature, a centuries-old way of verifying identity, is rapidly going extinct. Personal checks are anachronis­ms. Pen-and-ink letters are scarce. When credit card signatures disappear, handwritte­n authentica­tions will be relegated to a few special circumstan­ces: sealing a giant transactio­n like a house purchase, or getting a celebrity to autograph a piece of memorabili­a — and even that is being supplanted by the cellphone selfie.

Card signatures won’t vanish overnight. The change is optional, leaving retailers to decide whether they want to stop collecting signatures.

Target plans to eliminate them this month. Walmart considers signatures “worthless” and has already stopped recording them on most transactio­ns, according to Randy Hargrove, a company spokesman. It will soon get rid of them completely.

Mastercard said it has been wanting to make the change for years, but held off until cards embedded with computer chips became common.

Card companies, which cover the costs of fraudulent credit card spending, starting adding the microchips more than a decade ago to reduce fraud-related losses. The chips create unique codes for each transactio­n, making the cards much harder to copy.

The chips have long been popular in Europe and Asia but only took off in the United States three years ago, when the card networks began punishing merchants that still relied on the old cardswipe technology. At that point, signatures became largely irrelevant in resolving fraud claims.

“The signature has really outrun its useful life,” said Linda Kirkpatric­k, Mastercard’s head of business developmen­t in the United States.

Since online shopping has taken off, card issuers had to come up with new ways to detect and adjudicate fraud. As their forensic systems improved, signatures became a relic.

“I think they’re done,” said Mark Horwedel, chief executive of the Merchant Advisory Group, a trade group that represents large U.S. retailers.

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