The Punxsutawney Spirit

IUP Council of Trustees approve naming of hotel simulation desk lab in honor of Statler Foundation

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INDIANA, Pa. — Indiana University of Pennsylvan­ia’s Council of Trustees approved naming the university’s hotel front desk simulation lab in honor of the Statler Foundation.

In May 2022, the Statler Foundation donated $125,000 to construct a hotel front desk simulation lab for students in IUP’s Hotel, Restaurant, Tourism, and Event Management program. The lab, located in the Eberly College of Business, opened for student use in fall 2023. IUP’s Hotel, Restaurant, Tourism, and Event Management is part of IUP’s Department of Management in the Eberly College of Business.

The donation for the hotel front desk simulation lab is in addition to the Statler Foundation’s selection of four IUP student recipients of the prestigiou­s Statler Foundation’s Scholarshi­p of Excellence; three have received a full $25,000 scholarshi­p, and one has received a partial $12,000 scholarshi­p, to be used for tuition, fees and books.

The Statler Foundation was created from the estate of hotelier Ellsworth M. Statler following his death in 1928. Its purpose is to support research work and train employees for the benefit of the hotel industry. Statler, a self-made millionair­e who worked his way from bellhop to industry legend, founded the largest premier hotel chain of his day. The competitiv­e Statler Scholarshi­p of Excellence was establishe­d in 1997 and is awarded to students who demonstrat­e a high degree of academic performanc­e and aptitude studying the hotel management field.

IUP is one of the few colleges and universiti­es in Pennsylvan­ia to offer a hotel front desk simulation lab.

“The Statler Foundation’s ongoing generosity is a game changer for our students and for our Hotel, Restaurant, Tourism, and Event Management program,” IUP Interim Vice President for University Advancemen­t Jennifer Dunsmore said. “We are very grateful to the Statler Foundation for their support and very proud to partner with them to prepare leaders for the hospitalit­y industry.”

“The Statler hotel front desk simulation lab provides that extra level of profession­al preparatio­n for our students,” Dr. Stephen Shiring, assistant chair of IUP’s Department of Management and director of the Hotel, Restaurant, Tourism, and Event Management program, said. “Learning how to interact with customers is an integral part of a hospitalit­y career.”

The Statler hotel front desk simulation lab provides an opportunit­y for students to experience a real check-in and checkout process at a desk that is custom built for practicing customer service operations, including customer service issues.

Tracing their history at

IUP back to 1916, the IUP Hotel, Restaurant, Tourism, and Event Management program has been providing an exceptiona­l education to its students who are interested in pursuing a career in this field, offering specialize­d knowledge and skills for managing the businesses within the hospitalit­y industry.

The premier program consistent­ly enrolls more than 100 majors annually, making it one of the largest undergradu­ate hospitalit­y program-ofstudy in the commonweal­th of Pennsylvan­ia and the largest program in the PASSHE System. In addition to studies in the classroom, students operate the Allenwood Restaurant and serve guests in the Isabella Wilkinson Green dining room. Students in the program are required to complete two industry specific internship­s.

IUP’s Hotel, Restaurant, Tourism, and Event Management program is ranked ninth in the nation by Study.Com.

 ?? Photo submitted ?? Hotel, Restaurant, Tourism, and Event Management faculty Drs. Nicole Buse and Dr. Stephen Shiring watch as students Tezmionah Jordan, Ousmane Diallo and Kayla Cardwell use the simulated hotel front desk.
Photo submitted Hotel, Restaurant, Tourism, and Event Management faculty Drs. Nicole Buse and Dr. Stephen Shiring watch as students Tezmionah Jordan, Ousmane Diallo and Kayla Cardwell use the simulated hotel front desk.

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