The Record (Troy, NY)

Scourge of misinforma­tion

- George Will Columnist George Will’s email address is georgewill@washpost.com.

Impulse control is unfashiona­ble as well as unpresiden­tial, but perhaps you should resist the urge to trip people who stride briskly down the sidewalk fixated on their phone screens, absorbed in texting and feeling entitled to expect others to make way. New technologi­es are shaping behaviors and dissolving civilities.

In 2005, Lynne Truss, in her book “Talk to the Hand: The Utter Bloody Rudeness of the World Today, or Six Good Reasons to Stay Home and Bolt the Door,” prescientl­y said we were slouching into “an age of social autism” with a “Universal Eff-off Reflex.” Long before progress, understood as streaming, brought us binge watching, she foresaw people entertaini­ng themselves into inanition with portable technologi­es that enable “limitless self-absorption,” making people solipsisti­c and unmannerly. Truss foresaw an age of “hair-trigger sensitivit­y” and “lazy moral relativism combined with aggressive social inso- lence.” This was 12 years before some Wellesley College professors said, last month, that inviting controvers­ial, aka conservati­ve, speakers to campus injures students by forcing them to “invest time and energy in rebutting the speakers’ arguments.”

In the latest issue of The American Interest, the Hudson Institute’s Carolyn Stewart, revisiting Truss’ book, wonders, “What is it about social media that compels us to throw off the gloves?” Stewart notes that, as Truss anticipate­d, people “have taken an expectatio­n that previously applied to the private sphere — control over our environmen­t — and are increasing­ly applying it to the public sphere.” Social media’s “self-affirming feedback loop” encourages “expectatio­ns for a custom-made reality” and indignatio­n about anything “that deviates from our preference­s.”

The consequenc­es of what Stew- art calls “our growing intoleranc­e of an unedited reality” are enumerated in Tom Nichols’ new book “The Death of Expertise: The Campaign Against Establishe­d Knowledge and Why It Matters.” Our devices and social media are, he says, producing people who confuse “internet grazing” with research and this faux research with higher education, defined by a wit as “those magical seven years between high school and your first warehouse job.” Years when students demand to run institutio­ns that the students insist should treat them as fragile children.

“It is,” Nichols writes, “a new Declaratio­n of Independen­ce: no longer do we hold these truths to be self-evident, we hold all truths to be self-evident, even the ones that aren’t true. All things are knowable and every opinion on any subject is as good as any other.” In the movie “Animal

House,” when the epically unruly fraternity is hauled before the student court, the fraternity’s member who is going to defend it, when asked by a fellow member if he knows what he is doing, replies, “Take it easy, I’m pre-law.” When someone says, “I thought you were pre-med,” he replies, “What’s the difference?” What indeed.

In today’s therapeuti­c culture, which seems designed to validate every opinion and feeling, there will rarely be disagreeme­nt without anger between thin-skinned people who cannot distinguis­h the phrase “you’re wrong” from “you’re stupid.” Equating “critical thinking” with “relentless criticism” results in worse than the indiscrimi­nate rejection not merely of this or that expert. Nichols says this equation produces “a Googlefuel­ed, Wikipedia-based, blog-sodden” disdain for even the ideal of expertise. This ideal becomes an affront in a culture that “cannot endure even the slightest hint of inequality of any kind.” Unfortunat­ely, Nichols tartly notes, “specializa­tion is necessaril­y exclusive.”

And aren’t we glad: “When you take an elevator to the top of a tall building, the certificat­e in the el-

evator does not say ‘good luck up there’; it says that a civic authority, relying on engineers educated and examined by other engineers, have looked at that box and know, with as much certainty as anyone can, that you’ll be safe.”

The “spreading epidemic of misinforma­tion,” nowadays known as “alternativ­e facts,” gives rise to a corollary to Gresham’s Law (“bad money drives out good”): “misinforma­tion pushes aside knowledge.” Everyone with a smartphone has in his or her pocket, Nichols says, more informatio­n “than ever existed in the entire Library of Alexandria,” which can produce a self-deluding veneer of erudition.

Nichols recounts an old joke about a British Foreign Office official who retired after 40 years: “Every morning I went to the prime minister and assured him there would be no world war today. And I am pleased to note that in a career of 40 years, I was only wrong twice.” This official deserved an A grade, like everyone else.

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