The Record (Troy, NY)

Pioneer Bank starts work on branch

- Newsroom@troyrecord.com

BRUNSWICK, N.Y. » Pioneer Bank announced this week that constructi­on has begun on its Wynantskil­l branch, located at 78 Main Ave.

The branch will remain open during the renovation period, and customers will continue to have access to Pioneer’s services.

Renovation­s are expected to be completed this summer. The newly renovated Wynantskil­l Pioneer Bank branch will keep the look and feel of the bank’s recently updated branch design. The 3,324- square-foot Brunswick branch employs about 10 team members.

Renovation­s will include the addition of a retail shop, a coin machine, and a drive-up Interactiv­e Teller Machine, a conve- nience that allows customers to complete transactio­ns during the same hours that the Customer Care Center is open.

“We’re always working to make the banking experience easy for our customers,” said Pioneer Bank President and CEO Tom Amell. “Our investment­s in technology and improvemen­ts at the branch level ensure that our customers continue to have the access, the convenienc­e and the availabili­ty to make their in-person banking experience as efficient and enjoyable as possible.”

Pioneer’s Interactiv­e Teller Machine technology was introduced in 2015. The ITMfunctio­ns much like an ATM, but allows customers to video conference with a remote Pioneer Customer Care representa­tive.

Customers are able to complete most transactio­ns and services available at a physical teller station, including making loan payments, deposits/ withdrawal­s or making account transfers.

 ?? PHOTO PROVIDED ?? Work has begun on renovating the Wynantskil­l branch of Pioneer Bank, shown above at 78Main Ave. Work is expected to be complete by summer.
PHOTO PROVIDED Work has begun on renovating the Wynantskil­l branch of Pioneer Bank, shown above at 78Main Ave. Work is expected to be complete by summer.

Newspapers in English

Newspapers from United States