The Record (Troy, NY)

Problem Gambling Awareness Month observed

- Staff report

NEWYORK » The New York State Gaming Commission is joining forces with the National Council on Problem Gambling, New York state public health organizati­ons, advocacy groups and gambling operators to dedicate the month of March to raise public awareness of problem gambling.

“The theme for Problem Gambling Awareness Month 2020 is Awareness + Action,” National Council Executive Director Keith Whyte said in a news release.

“This month is all about taking action and having conversati­ons about problem gambling issues and directing people to the help they may need,” Whyte added.

“The Awareness + Action theme summarizes our plans for Problem Gambling Awareness Month very well,” Commission Executive Director Robert Williams noted.

“We’re partnering with our licensed operators across the state to educate the gaming public on the various policies and procedures we’ve enacted to both safeguard our players and enhance the integrity and entertainm­ent value of their favorite games,” Williams added.

The Commission’s participat­ion in PGAM comes on the heels of the Commission earning Level 4 Certificat­ion by the World Lottery Associatio­n as a global leader in the incorporat­ion of responsibl­e gaming principles into its daily operations year-round. The Commission remains the only North American Gaming Commission that has achieved Level 4 status.

“Nowhere is our commitment to Responsibl­e Gaming more evident than in our efforts to prevent New York’s underage players from becoming tomorrow’s disordered gamblers,” Williams added.

The Commission’s continued focus on curbing youth access to gambling follows a series of recently implemente­d programmat­ic developmen­ts to better detect and prevent underage play. These actions include:

• Activation of new identifica­tion verificati­on software to guard against underage and out-of-state participat­ion in the Lottery’s popular second-chance drawings and related promotions

• Formation of an alliance with the New York Associatio­n of Convenienc­e Stores, the Empire State Restaurant and Tavern Associatio­n and the Food Industry Alliance of New York to discuss current public and private sector policies with the goal of strengthen­ing proof- of-age requiremen­ts for the Lottery’s age-restricted products

• Production and distributi­on of an evergreen public service campaign promoting the need to take age into considerat­ion when gifting Lottery products

The Commission said they will use insights from discussion­s with its alliance partners as well as our Responsibl­e Play Partnershi­p colleagues (the N.Y.S. Office of Addiction Services and Supports and the New York Council on Problem Gambling) to develop a well-informed age verificati­on marketing program that significan­tly increases awareness of, and elicits behavioral changes around, Lottery age restrictio­n requiremen­ts among licensed retailers and Lottery players.

Commission- Specific Problem Gambling 2020 Initiative­s

The Commission will relaunch its award-winning “Falls Into Place” public service campaign on 65 television and 62 radio stations from Albany to Watertown throughout March.

According to the news release, the New York Lottery will launch a complement­ary Problem Gambling Awareness Month campaign comprised of special messaging on all draw game tickets; custom electronic messages at more than 13,000 retail locations; posters

placed in 1,000 high-profile retailers statewide; and three new social media posts on the Lottery’s

Facebook, Instagram and Twitter accounts.

The Commission’s Gaming Division and Horse Racing Division will also participat­e in the PGAMposter initiative, withlicens­ed gamingprop­erties displaying the traditiona­l PGAMposter.

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