The Record (Troy, NY)

Catching and reporting scammers

- Write to Heloise at P.O. Box 795001, San Antonio, TX 782795000; Fax 210-HELOISE; or email Heloise@Heloise.com.

Today’s Sound Off is about another scam being done by cybercrimi­nals:

DEAR HELOISE » I received a notice several times in my email. It’s from a company I never used for tax preparatio­n. Of course, I knew it was a scam; however, not all people will know this and might send them the money they are requesting. The notice read, “Dear Customer: Your invoice-RB-9617 for 349.99 is attached. Please remit payment at your earliest convenienc­e. Thank you for your business — we appreciate it very much.”

Be warned that this is a scam. They’re after your money and/or your files. Always be careful when you get messages that say, “Deposit on Hold,” “Account Suspended” or “Critical Suspension.” These headings are supposed to frighten you into action. Thieves will try to steal your credit and debit card informatio­n or access your bank account and many other things you’d rather were kept private.

— Lana W., Oklahoma City It’s important to help create a paper trail of evidence to help the Federal Trade Commission stop these unscrupulo­us business practices. Contact the FTC at 1-877-382-4357 (from 9 a.m. to 8 p.m. ET). You can also contact the FBI at www.tips.fbi.gov or by calling 1-800-225-5324. Believe me, the FTC and the FBI take online scamming very seriously. Let’s all do our part to help the government stop them by reporting these scammers.

Keeping valuables safe

GOING ON A TRIP AND WANT A SAFE HIDING PLACE FOR YOUR MOST VALUABLE ITEMS? BEFORE YOUR TRIP, YOU CAN:

-- Place them in a lockbox and store in the trunk of a locked car in a locked garage.

-- Wrap them in foil and place them in your freezer under other frozen items.

-- Hide them inside a child’s stuffed animal and place it by other toys.

-- Hide them somewhere in a garage or garden shed.

-- Install a wall or floor safe somewhere no one would think to look.

-- Take these items to a close, trusted friend or relative’s home. Have them store it for you.

-- Hide them in a bank vault. This is the most secure hiding place of all.

Rusty clothing

DEAR HELOISE » My dryer had a small piece of enamel chipped off inside, and it caused my clothing and towels to develop rust stains. How can I get these rust stains out of my laundry? — Linda L., Camden, New

Jersey

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