The Register Citizen (Torrington, CT)

Why tech giants limited the spread of NY Post story on Biden

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OAKLAND, Calif. — When Facebook and Twitter moved quickly this week to limit the spread of an unverified political story published by the conservati­ve-leaning New York Post, it led to predictabl­e cries of censorship from the right. But it also illustrate­d the slippery hold even the largest tech companies have on the flow of informatio­n, particular­ly in the midst of a raucous presidenti­al election campaign.

While Facebook and Twitter have often been slow to combat apparent misinforma­tion and other violations of their rules, their response in this case shows how quickly they can move when they want to. Misinforma­tion frequently outpaces the truth on social networks, academic studies have found. But if social media titans aren’t careful, their attempts to clamp down on a story can amplify it further. And even when they exercise caution, they risk generating their own headlines with every move.

For the first time in recent memory, the two social media platforms enforced rules against misinforma­tion on a story from a mainstream media publicatio­n. The story in question, which has not been confirmed by other publicatio­ns, cited unverified emails from Democratic presidenti­al nominee Joe Biden’s son that were reportedly discovered by President Donald Trump’s allies.

Trump’s campaign seized on the report, although it raised more questions than answers, including whether emails at the center of the story were hacked or fabricated. Neither company responded when asked if they have previously taken similar action against a mainstream news article, although Facebook said demoting material while it awaits a fact check is common practice.

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