The Reporter (Lansdale, PA)

Never be afraid to reach out

- By Terry Alburger Terry Alburger is the resident services director at Brittany Pointe Estates, an Acts Retirement-Life Community in Upper Gwynedd. Email thoughts to talburger@ actslife.org.

In my job as life engagement coordinato­r at Brittany Pointe, I wear many hats. I am responsibl­e for numerous things, not the least of which is planning trips for our residents. There are many components to a successful trip; each detail must be painstakin­gly planned out. Every possibilit­y must be considered. Every scenario, both likely and unlikely, must be taken into considerat­ion. The most successful trips are the best planned.

Recently, I was invited to a convention in Lancaster for group leaders. This is a yearly event, a gathering of representa­tives from several hundred parks, museums, theaters, historical landmarks, resort areas, casinos … the list goes on and on. It is rather daunting as each has its own booth, and you are free to go from one to the other, picking up informatio­n and asking pertinent questions to determine whether this destinatio­n would be appropriat­e for your particular group.

I was on the fence as to whether to accept this invitation or not — it entailed being out of the office for a whole day and being overloaded by informatio­n. But, on the other hand, I knew that much of that informatio­n would be valuable. So I went as the sole representa­tive of our organizati­on.

I hunkered down on the bus, expecting to sit quietly, perhaps get some work done while we traveled the hour-plus journey to Lititz, Pa. But this is not what happened. I sat next to a pleasant woman and we started chatting politely, the cursory greetings and introducti­ons. But then something interestin­g happened. She had a position very similar to mine in another area for a 55-plus community. We started sharing experience­s and ideas. We shared trips we had taken, both successful and not so successful. We talked about events we had thought about trying. Before I knew it, I was engaged in a very beneficial conversati­on, pleasant and educationa­l.

And I thought about it — it is always a positive thing to give and receive feedback, to brainstorm with your peers and to know that, though you are the only one of your position within your organizati­on, you are by no means alone.

After two hours of amassing several tote bags full of brochures, guidebooks, business cards, samples, etc. at the convention center, we boarded the bus to head to a restaurant for lunch. At the restaurant, my new friend and I sat at a table and invited two other women to have lunch with us. It turns out that these two women had a different vantage point — they worked as volunteers at a senior center and their sole responsibi­lity was planning trips.

Now we had four minds, all from different experience­s and demographi­cs, coming together and, once again, brainstorm­ing. This conversati­on was lively and quite enlighteni­ng. I think I learned more from these three delightful women than I did from all the booths at the convention. And I was able to share my success stories with them. We came together as strangers, and we left as colleagues and friends.

It occurred to me that this is true in most walks of life. One person alone is just that — alone. An island. But if you build a bridge of friendship, suddenly you have a teammate, a cohort, a friend. Problems that seem to weigh you down suddenly become lighter when you share them with a friendly ear. Hurdles you need to overcome suddenly don’t seem so daunting. Goals you want to reach seem more attainable with the help of friends, both new and old.

Never be afraid to reach out, because the old adage is true: “Two (or more) heads are better than one.”

If you build a bridge of friendship, suddenly you have a teammate, a cohort, a friend. Problems that seem to weigh you down suddenly become lighter when you share them with a friendly ear.

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