The Reporter (Lansdale, PA)

Employees say they don’t need managers

- Ed Zalewski Inside Business Trends

According to a recent survey, 80 percent of employees believe they could do their jobs without a manager — and they’re probably correct. Once employees have the training and experience to perform their duties, they shouldn’t need a manager telling them how to do their jobs on a day-to-day basis. A manager who feels the need to provide daily instructio­ns may be assuming that he or she knows how to perform the jobs of each employee and could perform those jobs better than the employees. Those managers may simply be failing to give their employees the freedom to perform their jobs.

Survey highlights

The survey found that an employee’s relationsh­ip with a manager is the most important factor in job satisfacti­on and retention. It also revealed some discrepanc­ies between managers’ and employees’ perception­s of their relationsh­ips, including the following problem areas:

Overconfid­ence: Nearly half of managers (45 percent) never received formal management training, yet only 16 percent believe they frequently make mistakes. Further, most managers (71 percent) believe they know how to motivate their teams, but a majority of employees (56 percent) disagree.

Communicat­ion: Most managers (80 percent) believe they are transparen­t, but nearly half of employees (45 percent) disagree.

Approachab­le: Three-quarters of employees (75 percent) said that approachab­ility is the most important quality in a manager, but only half (50 percent) felt their manager was approachab­le.

Trust: Nearly all employees (93 percent) said trust in their manager is essential to job satisfacti­on. The survey did not include results on how many employees trust their managers, but given the other results, trust is likely another area needing improvemen­t.

The survey of more than 2,000 employees was conducted by Ultimate Software, a provider of human capital management solutions. The results, published in December 2017, show that many managers are not leading their employees as well as they think they are.

Management and leadership

Management involves handling administra­tive tasks, while leadership involves getting people to work toward a common goal or vision. Managers

need both abilities.

A manager who is overconfid­ent, refuses to admit mistakes, doesn’t communicat­e and isn’t approachab­le won’t be an effective leader. A leader who inspires others but fails to coordinate workloads or

enforce rules won’t be an effective manager.

Both qualities involve building relationsh­ips. To start down the path of building (or improving) the relationsh­ip between managers and employees:

• Admit mistakes. Managers will make mistakes and should learn from them rather than defending them. Admitting mistakes will also help build

trust.

• Communicat­e openly and honestly. Managers can’t be totally transparen­t because they can’t share confidenti­al informatio­n, but they can be honest about what they share. Dishonesty will quickly damage trust.

• Reach out to team members. The survey also found that more than half (57 percent) of managers

wish their team members were more willing to share their concerns. If managers rarely approach their employees, they should not expect employees to approach them. Managers should ask what motivates employees, listen attentivel­y, and regularly provide feedback.

Becoming an approachab­le leader isn’t about making friends, it’s about

listening, showing genuine interest, and demonstrat­ing understand­ing. In other words, it’s about building a relationsh­ip with employees. pong, Cornhole games, TVs, a lounge area and a stage.

“It’s designed to be flexible. And the idea is, that the games will be moveable,” Giannopoul­os said, adding that the lower level has room for an indoor Kan Jam Tournament.

“We are thrilled to get Sly Fox as a lead tenant and believe they will attract other restaurant­s and stores as well as providing an important amenity for the employees located on campus and residents of Wyomissing and West Reading,” said Kevin Flannery, acquisitio­n associate and asset manager at Equus Capital Partners, Ltd.

Flannery added in an interview Thursday that the goal is to have Sly Fox Brewing up and running between “late summer and late fall.” For his part, Giannopoul­os said he is hoping for late summer, but recognizes it may be fall.

“The goal is to have them in the building in time for Oktoberfes­t,” Flannery said.

Flannery added that Equus will prepare the building “according to the specs we have done other buildings on campus.” Sly Fox will then make its improvemen­ts.

Sly Fox Brewing Co. announceme­nt follows several changes the brewery has recently made. Those changes include a brand refresh and three new offerings: Sly Fox Mudlust Coffee Porter, Vulpulin IPA and Alex’s Lemon Wheat, a brew that benefits the Alex’s Lemonade Stand Foundation.

Since its inaugural brew in 1995, Sly Fox has crafted more than 100 different craft beers. Sly Fox Brewing Co. products are available in the company’s brewpubs in Phoenixvil­le and Pottstown, as well as bars and restaurant­s in Pennsylvan­ia, New Jersey, New York, Maryland, Virginia and Washington, D.C.

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