The Sun (Lowell)

Food delivery services don’t need more rules

Since March, policymake­rs have implemente­d new rules and regulation­s to help stop the spread of COVID-19, especially among at-risk population­s.

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Policies like mask mandates, limiting the number of people in restaurant­s and encouragin­g social distancing have likely helped mitigate the severity of the pandemic in the United States.

However, as infections and hospitaliz­ations continue, policymake­rs who believe that they still need to “do something” are now considerin­g policies that have no bearing on improving public health, and would be harmful to local economies. One specific bad policy that is starting to pop up across the country is to limit pay for food delivery services.

Food delivery has become critically important as many individual­s and families are turning to touchless options to limit interperso­nal contact and manage child care during this “stay at home” period. As a result, these delivery services have become the lifeblood of many community mom-and-pop restaurant­s and community staples.

However, new proposed policies would limit what restaurant­s are required to pay to deliver food to customers, despite existing contracts. This is a service restaurant­s have the ability to perform themselves, they have just opted against the investment.

While, on its face, this would seem like a practical applicatio­n, the unintended consequenc­e would be fewer drivers serving the delivery needs of the community, condensed delivery territorie­s and, ultimately, less access to goods and services for customers and fewer customers for restaurant­s.

The so-called “gig economy” has provided unemployed and underemplo­yed individual­s with flexible work options to help them support their families during these uncertain economic times. By limiting their pay-per-delivery, many of these front-line workers will likely choose to leave the industry — leaving customers and restaurant­s unconnecte­d.

Restaurant owners run their business and services as they choose. And while some larger chains — primarily in the pizza industry — incorporat­e delivery services into their business model, many smaller, local restaurant­s, have come to rely on contractin­g with third-party food delivery platforms like Uber Eats, Doordash and Grubhub for this service. That way the service is covered on a pertransac­tion basis instead of taking on additional longterm costs.

Typically, delivery costs are negotiated between the third-party delivery companies and their restaurant partners. The rates vary from restaurant to restaurant depending on a number of factors, but most importantl­y, they are agreed to by both the delivery service and the restaurant. Now, policymake­rs are looking to get involved and use their

While people stay home, delivery services have become a proverbial hand that feeds both families and restaurant­s, so limiting their ability to function would have severe consequenc­es throughout the restaurant sector.

power to break up the agreed upon terms in these contracts.

With restaurant capacity still restricted in most places or indoor seating banned altogether, restaurant­s will continue to need these delivery services to survive. But some policymake­rs are considerin­g price control policies that would result in delivery platforms being required to provide the same service, but without the ability to cover costs. Of course, this simply isn’t sustainabl­e and could hasten the end of the delivery service in affected areas.

As we start a new year, lawmakers in Massachuse­tts, Baltimore, and some parts of New York and Colorado are considerin­g legislatio­n that would limit delivery compensati­on.

While people stay home, delivery services have become a proverbial hand that feeds both families and restaurant­s, so limiting their ability to function would have severe consequenc­es throughout the restaurant sector.

Instead, policymake­rs continue to have other, more effective tools to help restaurant­s survive. Recently, the federal government provided an additional $300 million through the PPP loan program intended for small businesses like restaurant­s.

Local and state politician­s have a number of options available to them through tax holidays, tax deferrals, waiving permitting fees, and increasing sidewalk access for expanded outdoor dining, where allowed. They could also develop public/ private partnershi­ps to create grant programs intended for direct relief to restaurant­s or even subsidize delivery costs incurred by local restaurant­s.

There is no doubt that the restaurant industry is hurting right now. While some actions in response to the pandemic might have been necessary, recent moves to institute price controls on food delivery have nothing to do with counteract­ing the spread of COVID-19, but will instead harm restaurant­s and families who rely on them.

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