The Times Herald (Norristown, PA)

Singletary

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was more than $25. And it worked. I was alerted to the fraud in real time.

My intention was to catch large unauthoriz­ed charges. Plus, I didn’t want to get bombarded with alerts every time I made relatively small purchases on my credit or debit card. But I didn’t count on rapid-fire fraudulent activity.

Following the breach of my card, I went online to review my credit card account to look for any other unauthoriz­ed charges. I found a $7.40 charge at a restaurant in New York. It came through the day before the Stamp.com charges. I check my accounts regularly, but not every day. And the alert system didn’t work because the charge was under $25.

“You should set your security alerts on your bank and credit card accounts as low as they’ll allow,” says Jeni Rogers, author of “200+ Ways to Protect Your Privacy.” “What a lot of fraudsters do is try small charges — sometimes no more than a few cents — with the stolen credit card data first. They do this to validate the card works before going on to make bigger purchases, and the amount is often so low that it will not trigger account alerts or even be noticeable in your day-today balance on your account. They can do a lot of financial damage really quickly if they know that charges on that stolen card are working.” Lesson learned. “I think the alerts are absolutely necessary as a tool for early detection of fraud on your bank and credit accounts,” Rogers said.

I reset my alerts to a penny for any single transactio­n on as many of my accounts as I can. For those that have a higher minimum for an alert, I’ll have to make it a point to regularly check the accounts, going line-by-line and questionin­g every single charge or debit no matter how small.

Under the Fair Credit Billing Act (FCBA), federal law limits your responsibi­lity for unauthoriz­ed credit card charges to $50. Most credit card companies go even further and offer zero liability in the case of fraud on your personal card.

Under the FCBA, if you report that your credit card has been lost before it’s used, you are not responsibl­e for charges you didn’t authorize. Similarly, if your credit card number is stolen, but not the card, you are not liable for fraudulent charges. However, you need to act fast to ensure you aren’t held liable. You have 60 days to report the unauthoriz­ed charges after receiving your billing statement.

I contacted my lender the same day of the bogus charges and filed an official complaint. Within a few days, the charges were removed from my account. I was issued a new card, and I immediatel­y placed alerts on that card.

I’ve now set up my accounts to get push notificati­ons of any activity that is made online, over the phone or through mail order. I’ll also get notified immediatel­y if my cards are used at an ATM, for any recurring bill payment and if it’s used outside of the United States.

It may be overkill, but I’ve set the notificati­ons to be delivered in several ways — in a pop up to my smartphone, text message and email.

“The more hurdles you put in the way of the fraudsters and hackers, the safer your private informatio­n will be,” Rogers said.

Yes, the frequent notificati­on pings can be annoying. But you’re better off safe than sorry. To catch a thief, you have to be vigilant. Readers can write to Michelle Singletary c/o The Washington Post, 1301 K St., N.W., Washington, D.C. 20071. Her email address is michelle.singletary@ washpost.com. Follow her on Twitter (@ Singletary­M) or Facebook (www.facebook.com/ MichelleSi­ngletary). Comments and questions are welcome, but due to the volume of mail, personal responses may not be possible. Please also note comments or questions may be used in a future column, with the writer’s name, unless a specific request to do otherwise is indicated.

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