The Trentonian (Trenton, NJ)

Spin Doctor offers the best and newest tech to get your clothes clean

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Callers to Spin Doctor Laundromat often ask what is meant by the term “coinless operation” found in their online profile. The answer is that there are no coin drops or boxes affixed to the washers or dryers where the user can insert coins or loose change to operate it. Instead, the business provides alternativ­e forms of payment, which in their case are self-serve kiosks where the customer can transfer cash/paper bills, or electronic funds from credit and debit cards to free Laundry Cards. When the customer selects the cycle and introduces the Laundry Card to the digital card reader on the equipment, the machine starts and the posted charge amount is deducted from the Laundry Card. The fund balance never expires.

Coinless brings many advantages to the customer experience: Receipt of a reusable payment/ “loyalty” card that is safe, convenient; where funds can be replaced if lost, and management can forward bonuses, points, and other gratuities, if desired. Management may also benefit by incurring lower repair costs (coin boxes often jam), gaining remote management capabiliti­es (including real-time price discountin­g), and the potentiall­y sheltering the facility from criminal interest due to the absence, and need for, an ATM, bill changer, and visible revenue collection­s.

According to Grandview Research, the laundry industry, internatio­nally, is recording a 9.4% annual growth rate and undergoing a period of rapid renewal and innovation. In addition to coinless operation, Planet Laundry Magazine lists the following as top industry trends driven by today’s customer: Trained staff, “green” practices, cleanlines­s, community involvemen­t and a thoughtful layout—just what customers find at Spin Doctor Laundromat. Turns out that Spin Doctor is also the only laundromat in the tri-state area that is both coinless and offers text-to-customer technology; even more reason that it was awarded the distinctio­n of “Showcase Store” for Electrolux, North America and remains the “Cure for Dirty Clothes®.”

Spin Doctor Laundromat, 1070 Whitehorse Ave at Kuser Rd, Hamilton

Township, N.J. 08610; Email: spindoctor@pitwebsite.com; Tel: 609981-SPIN (7746). For franchise opportunit­ies visit www.spindoctor­franchise.com

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