Times Standard (Eureka)

AI offers marketing opportunit­ies

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In 2024, every business must embrace artificial intelligen­ce (AI) in their marketing. AI marketing strategies have revolution­ized customer interactio­ns while giving businesses that adopt them a competitiv­e advantage in today's digital-first environmen­t.

AI in marketing leverages sophistica­ted software to create content, repurpose existing content, update website experience­s, assess customer behavior, and automate marketing decisions. This can result in faster, customized content creation, personaliz­ed customer experience­s, efficient campaigns, and insightful data analyses for small businesses.

To leverage this technologi­cal phenomenon, it is important to pick one area of your marketing strategy, like email marketing, that needs support, find two or three tools to test, and then use the one that works best for you and your business.

AI in marketing leverages sophistica­ted software to create content, repurpose existing content, update website experience­s, assess customer behavior, and automate marketing decisions.

Tools transformi­ng small business marketing

PERSONAL EMAIL MARKETING » Small businesses can automate and customize email campaigns using AI-powered solutions like Mailchimp or Constant Contact to customize campaigns to each of their customer profiles; for instance, a boutique in Humboldt County could send tailored product suggestion­s based on customers' recent purchases or online store search history.

SEO OPTIMIZATI­ON » AI tools such as MarketMuse or BrightEdge provide AI insights for SEO opti

mization that assist small businesses in ranking higher in search results — this is particular­ly vital in rural regions to reach wider audiences online.

CHATBOTS FOR IMPROVED CUSTOMER SERVICE » AIpowered chatbots can answer questions on your website. Applicatio­ns such as ManyChat or Drift are revolution­izing customer service for local artisan shops or restaurant­s that value personal interactio­ns but don't want their customer to wait hours on end for assistance with inquiries and basic transactio­ns. These solutions can make an invaluable difference.

In Humboldt County, where tourism, agricultur­e, and small-scale manufactur­ing make up a strong part of our economy, AI marketing tools can substantia­lly affect marketing campaigns. A bed and breakfast can use AI tools to analyze customer reviews and adapt its services according to customer preference­s; similarly, a craft brewery can use it to monitor trends and preference­s before adapting its offerings according to consumer desires.

Overcoming barriers

Although AI offers numerous benefits for Humboldt businesses, adopting it may present unique obstacles. One such barrier is often the perceived complexity or cost of AI technologi­es — although many AI tools now provide user-friendly interfaces and cost-efficient pricing models designed specifical­ly to support smaller organizati­ons. Many tools offer free options for life or free for a testing period so you can validate the claims and assess how helpful the tool is to you.

As we look ahead, AI in marketing will only become increasing­ly crucial. Small businesses in Humboldt County that embrace AI today in marketing campaigns will position themselves for future success. They can leverage its technology to gain deeper customer insights while automating routine tasks and developing more impactful marketing strategies while maintainin­g that personal touch typical of small business operations.

A few AI marketing tools I use are:

• ChatGPT: content calendar ideas and initial copywritin­g

• Stockdream­s.ai: image and icon creation for content marketing

• Magicstudi­o.com: image editing, including background removal

• Clipscribe.com — video interview editing and titling

To stay current with the tools and advancemen­ts in AI marketing, make sure to subscribe to the gpte.ai and futurepedi­a.io newsletter­s.

Conclusion

Integratin­g AI into small business marketing heralds a new era of efficiency, personaliz­ation, and expansion. Humboldt County boasts an eclectic range of businesses for which AI adoption could prove transforma­tional: helping local enterprise­s thrive in an increasing­ly competitiv­e digital marketplac­e.

Good luck, keep experiment­ing with AI in your marketing, and enjoy the wild ride!

Emanuel Rose is a marketing expert with over three decades of experience in directresp­onse advertisin­g and content marketing. Rose is the author of “Authentic Marketing in the Age of AI,” a guide that provides insights into effective marketing strategies in the era of artificial intelligen­ce, emphasizin­g the importance of authentic customer engagement. For more informatio­n, contact him at emanuelros­e.com.

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