USA TODAY US Edition

The claws of zombie debt

How to slay old, forgotten debt,

- Sean Pyles @SeanLoranP­yles l NerdWallet GETTY IMAGES/ISTOCKPHOT­O Pyles is a staff writer at USA TODAY content partner NerdWallet, a personal-finance website

You’re being hounded. You thought that debt was gone for good, but collectors are closing in and demanding payment. You may be facing zombie debt. A zombie debt might be a dormant bill resurrecte­d by debt collectors — or it could be something you never owed at all. Be careful: Making even a single payment on an old debt can bring it back from the grave. But don’t hide and hope it’ll go away, either. Fight back. HOW ZOMBIE DEBT STRIKES Creditors regularly remove old debt from their books and sell it to third-party collectors for cents on the dollar. Collectors profit even if they collect only a portion of the original debt, so that gives them the incentive to resurrect old bills years after the debts were incurred. Common sources of zombie debt:

Debts you forgot about.

Debts you already settled with a creditor.

Fraudulent charges from identity theft.

Debts wiped out in bankruptcy.

Debts beyond the statute of limitation­s for when you can be sued for payment.

WHY IT’S DANGEROUS Zombie debt is old. “That in itself can pose a danger to consumers, especially when high-pressure collection tactics are being used, because it’s hard to verify if the old debt is legitimate,” says Colin Hector, staff attorney at the Federal Trade Commission. As debts are sold and resold, informatio­n can decay, leading collectors to seek payment on erroneous debt. And making a payment on old debt can reset the statute of limitation­s, leaving you vulnerable to a lawsuit.

Debt collection is the largest source of consumer complaints to the Consumer Financial Protection Bureau, with more than 85,000 complaints filed in 2015. The leading reason: being hounded for debts that consumers didn’t owe.

SLAY THAT UNDEAD DEBT “Get as much informatio­n as possible before making a decision,” says April Kuehnhoff, staff attorney with the National Consumer Law Center. “Even if you’re feeling pres- sure during a phone call, don’t agree to make even a $20 payment.”

First, request a validation letter.

It outlines details, including the original creditor, the amount of the debt and how you can challenge it. This will help you verify that it is your debt and it hasn’t already been paid.

Second, determine if the debt is past the statute of limitation­s by asking the debt collector or researchin­g your state’s laws on time-barred debt.

You cannot legally be sued for debt that’s past the statute of limitation­s, though collectors may still try.

PICK YOUR ATTACK PLAN

If you already paid the debt: Write a letter to the collection­s agency demanding that it cease contact with you. The Fair Debt Collection­s Practices Act forces it to do so.

If it’s not your debt or is otherwise invalid: Write a letter challengin­g the debt within 30 days of first contact.

If you do owe the debt and can pay: Resolving an unpaid account can get it out of your life and perhaps help your credit score.

Get any agreement in writing before sending money.

If you do owe it and can’t pay: Pursue debt relief through credit counseling or bankruptcy.

No matter what, be proactive: Don’t ignore anything you receive in the mail from debt collectors, and get it all in writing.

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