WHAT TO DO WHEN IT’S INCONVENIENT FOR YOU

Check your bill. Surcharges such as mandatory parking fees or hotel resort fees need to be challenged when they’re charged. Don’t wait until you’re on the flight home to notice them.

Ask the hotel to adjust

the bill. It’s not enough to tell the hotel a fee or service is inconvenient. You want them to remove the offending fee. Ask nicely, and if the answer is “no,” you can always challenge your credit card bill.

Complain. Even if the hotel removes a “convenience” charge, you need to let management know how inconvenient it was for you. A brief, polite email to a manager ought to do the trick. If the hotel receives enough of these notes, it will adjust its wording, or better still, drop the charge entirely.