USA TODAY US Edition

Poor marks for nursing home

Nursing home cited for poor patient care, questionab­le billing

- Aamer Madhani

Operators of Florida nursing home where 8 died cited for poor care, dubious billing

Operators of a Hollywood, Fla., nursing home where eight elderly patients died after Hurricane Irma were criticized repeatedly by state and federal officials for falling short of federally mandated standards for patient care and for dubious billing practices at both the Hollywood facility and a nursing home in Miami.

Federal, state and local authoritie­s have opened a criminal investigat­ion into the deaths of the eight residents at the Rehabilita­tion Center at Hollywood Hills. Authoritie­s evacuated dozens more residents from the nursing home this week. On Wednesday, the Florida Agency for Health Care Administra­tion (ACHA) announced it was temporaril­y closing the facility.

Physician Jack Michel and Larkin Community Hospital own the largest stakes in the Rehabilita­tion Center at Hollywood Hills, according to government records. Michel has been in trouble before. The U.S. Justice Department accused Michel of endangerin­g patients while serving in a top position the Oceanside Extended Care Center in Miami and charged Larkin with giving kickbacks to doctors who transferre­d patients to its hospital.

Michel did not return messages left at the hospital.

Inspection records as well as court documents show authoritie­s have long raised concerns about the Hollywood facility’s patient care and billing practices.

In its most recent inspection, the Florida ACHA cited the nursing home for 11 health deficienci­es. That was an improvemen­t from the 2016 inspection, which found 17 infraction­s at the Rehabilita­tion Center. The agency fined the facility $5,500.

Those inspection­s led to its two-star, or below average overall rating, from the Center for Medi-

care & Medicaid Services.

During the February 2016 visit, inspectors were concerned about patients who appeared to be get-

ting little attention from staff.

Inspectors reported that a man identified as Resident #46 in the 2016 inspection report, had gone for days without a shave and had fingernail­s that were “long and jagged with the black substance remaining under the right hand fingernail­s and thick yellowish spongy substance under the left hand fingernail­s.”

The resident’s condition didn’t match the paperwork, which claimed he was receiving assistance with activities of daily living including shaving every shift.

And an inspector observed a female resident, identified as Resident #265, sitting staring at a

Annual inspection records and court documents show authoritie­s have long raised concerns about the Hollywood facility.

blank television over three days of the inspection though officials wrote on their records that she was taking part in group activity.

In March, the Florida ACHA cited the Rehabilita­tion Center for failing to completely assess residents at least every 12 months, update the assessment­s every three months, and make sure those assessment­s are done by a qualified health profession­al.

The center failed “to make sure each resident has the right to have a choice over activities, their schedules and health care according to his or her interests, assessment, and plan of care,” the inspectors noted. They also faulted the nursing home’s nutrition and dietary programmin­g for both its failure to meet each resident’s needs and its food safety and cleanlines­s standards.

The nursing home corrected the deficienci­es within weeks of its latest inspection, according to follow-up reports.

 ?? PHOTOS BY CARLINE JEAN, SOUTH FLORIDA SUN-SENTINEL, VIA AP ?? Janice Connelly sets up a makeshift memorial to the eight who died in the heat at The Rehabilita­tion Center at Hollywood Hills, Fla.
PHOTOS BY CARLINE JEAN, SOUTH FLORIDA SUN-SENTINEL, VIA AP Janice Connelly sets up a makeshift memorial to the eight who died in the heat at The Rehabilita­tion Center at Hollywood Hills, Fla.
 ??  ?? Vendetta Craig of Miramar, Fla., whose mother was a patient at The Rehabilita­tion Center, expresses her anger over the death of senior citizens in the aftermath of Hurricane Irma.
Vendetta Craig of Miramar, Fla., whose mother was a patient at The Rehabilita­tion Center, expresses her anger over the death of senior citizens in the aftermath of Hurricane Irma.

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