USA TODAY US Edition

HOW TO END THE AGGRESSION

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Click the unsubscrib­e button. Every legitimate email campaign must have one. The sooner you click it, the louder your message to the hotel, tour operator or cruise line that these highpressu­re tactics won’t be tolerated.

Say “no” — and say why. Most travel companies will offer a “feedback” option when you opt out of an email campaign. Tell them why you’re unsubscrib­ing, especially if the annoyance affects whether you’d do business with them again. Such messages can really affect future marketing efforts. If enough customers are turned off by the campaigns, they will stop.

Tell the feds. Complain to the Federal Trade Commission (FTC) if a business is emailing you without consent. Under the CANSPAM Act, you have the right to end the seemingly relentless emails. A travel company must include a clear explanatio­n of how you can get off the list, and the FTC spells out punishment­s for violators. Here’s how to contact the FTC: ftccomplai­ntassistan­t.gov.

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