USA TODAY US Edition

Is the internet ready for a remote workforce?

- Dalvin Brown

Coronaviru­s is putting remote work to the test.

Companies across sectors are implementi­ng policies that encourage employees to work from home as the number of infections rises and sequesteri­ng spreads across the country.

Automakers such as Ford Motor and General Motors are pushing more workers to stay away from the office, and tech companies such as Google and Amazon are deploying similar strategies. Colleges and school districts across the country are shifting toward online in struction.

As the number of people depending on home internet connection­s rises, service reliabilit­y and download strength are more vital than ever. Can network providers keep up?

“This is very uncertain and untested,” said Dhiraj Sharma, CEO of the workplace communicat­ion platform Simpplr.

At the office, companies typically have high-bandwidth internet lines that can power large swaths of employees. “But with everyone working from home, it’s uncertain if these companies will be able to keep up with the residentia­l bandwidth demand,” Sharma said.

For providers that can’t support the immediate impact of a remote workforce, service disruption­s or temporary outages could be imminent.

Power players such as Comcast and AT&T should be able to handle an influx of workers, said Bobby Beckman, chief technology officer of the video conferenci­ng platform LifeSize.

Thursday, Comcast and AT&T responded to the coronaviru­s threat by loosening restrictio­ns and improving internet speeds as “social distancing” leads more people to videoconfe­rences and communicat­ion software.

“As our country continues to manage the COVID-19 emergency, we recognize our company plays an important role in helping our customers stay connected,” Comcast said in a statement.

The capability of remote work software platforms is being put to the test as COVID-19 disrupts daily life.

The videoconfe­rencing platform Zoom routes web traffic to 17 of its data centers sprinkled around the globe. The company said its service was built to withstand double its daily average of users.

“In the case of an unpreceden­ted, massive influx of demand, we have the ability to access and deploy tens of thousands of additional servers within hours,” Zoom said in a statement.

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