USA TODAY US Edition

Americans say US isn’t helping citizens abroad

Hundreds in limbo after global freeze on travel

- Deirdre Shesgreen and Morgan Hines

Kristin Monesmith is stranded in Peru with no way to get back to North Carolina, where the ER nurse is desperatel­y needed at her local hospital.

Arizona resident Gabrielle Almeter and her parents are marooned in Marrakesh after the Moroccan government said it would close its borders and cancel internatio­nal flights.

Chris Pierce is stuck in the Philippine­s with his wife and 9-year-old son after that government shut its borders and went into lockdown.

They are among hundreds of Americans suddenly in limbo amid a global freeze on internatio­nal travel and mass quarantine­s as the U.S. and other countries respond to the coronaviru­s pandemic with unpreceden­ted restrictio­ns.

Besieged by pleas for help, the State Department and its embassies around the world have offered little to no assistance, these travelers say. More than 400 Americans are stuck in Peru alone, according to Monesmith and others who have been tracking the problem.

Chris Pierce and his wife, Nila, have contacted American embassies in both Manila and Cebu in the Philippine­s via email and phone – 70 times in all. They haven’t received a single response.

“I’m a realistic person. I do realize they are probably overwhelme­d,” Chris

Pierce told USA TODAY. “But at the same time, all U.S. citizens should be a priority . ... I can’t help but feel we are abandoned.”

In an interview Wednesday with Fox News, Secretary of State Mike Pompeo said the State Department is “working to try and solve problems for each of those American citizens,” and he urged patience. “We just learned about them over the last couple of days,” Pompeo said, referring to a group of American students in Peru,

“All U.S. citizens should be a priority . ... I can’t help but feel we are abandoned.” Chris Pierce American stuck in the Philipppin­es

among other cases. “It’ll take us some amount of time.”

A State Department official, who was not authorized to speak on the record, said the agency could not provide an estimate of how many Americans are trying to get back to the U.S. from overseas amid the outbreak.

Meanwhile, other countries were busy arranging emergency flights to bring their citizens home.

Israel has brought 380 students home from Moldova and planned to send a plane to Peru on Thursday to bring back a group of young Israelis stranded there after Peru’s president, Martín Vizcarra, announced Sunday that he would close his country’s borders, according to The Jerusalem Post.

French authoritie­s were arranging emergency flights from Morocco to bring back dozens of French nationals, according to Reuters. And Germany’s Foreign Minister announced an “airlift” for thousands of German citizens stranded abroad.

For Americans in similar situations? Shuttered embassies, recorded phone messages and automated emails.

As soon as Candace Kaiser and her friends learned of Peru’s lockdown, they scrambled to find flights home to South Carolina. “Airlines booked up incredibly fast and websites were crashing,” she said. “Then came the price gouging.” For a one-way ticket back to the U.S., she said, prices ran as high as $6,000.

“I’m 28 years old. I can’t afford something like that,” said Kaiser, who works in marketing and communicat­ions. They’ve called the embassy, but no one has answered. They tried emailing and received one automated response.

“Due to COVID-19 concerns, the US. consular section in Peru is reduced to emergency services only,” the message reads, in part. “While the U.S. government has successful­ly evacuated many of our citizens in recent weeks, special flights do not reflect our standard practice and should not be relied upon as an option for U.S. citizens abroad who may be impacted by the ongoing spread of COVID-19.”

When Monesmith learned of Peru’s lockdown, “the last flight from Cusco to Lima had already left,” she said.

So she went to the U.S. Embassy. “The doors were locked, with a sign on the door just referring people to their website, which said nothing,” Monesmith

said. “The embassy has been no help at all.”

She noted that Peru’s government has deployed its military to enforce the lockdown and has suspended some constituti­onal rights.

“There are 420 of us here in Cusco. We just want to go home,” Monesmith said. “I’m far more needed at home in the ER helping patients.”

Chris Pierce said his family received some potentiall­y good news on Thursday; Philippine’s tourism authoritie­s may try to arrange flights out of the country for foreign nationals.

If they can’t get out, Pierce said, he’s worried about the consequenc­es of being stuck for as long as a month: Their jobs, their bills: He and Nila have been assured they will have jobs to return to, but “we will be in debt and then some.”

 ?? COURTESY OF CANDACE KAISER ?? Candace Kaiser and her friends crammed into a hotel room in Cusco, Peru, on Monday, as they tried to find flights home after Peru’s government closed its borders.
COURTESY OF CANDACE KAISER Candace Kaiser and her friends crammed into a hotel room in Cusco, Peru, on Monday, as they tried to find flights home after Peru’s government closed its borders.
 ?? COURTESY OF THE PIERCE FAMILY ?? Chris Pierce, wife Nila, and their son are not sure how or when they will get home from the Philippine­s.
COURTESY OF THE PIERCE FAMILY Chris Pierce, wife Nila, and their son are not sure how or when they will get home from the Philippine­s.

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