USA TODAY US Edition

5G could make working from home go smoothly

Yet availabili­ty still is lagging in most cities

- Bob O’Donnell

FOSTER CITY, Calif. – Now that so many of us have become accustomed to working from home, one question that might come up is does 5G really matter anymore? After all, most people are probably connecting to the internet, and all of their work colleagues, with their in-home Wi-Fi via a broadband connection such as a cable modem. Why would they need a different type of fast wireless connection?

Well, there are quite a few reasons, though some won’t matter much until we venture out a bit more.

5G is starting to become a more viable alternativ­e to cable as a high-speed internet connection source. Thanks to a technology called Fixed Wireless Access (FWA), which is at the heart of Verizon’s 5G Home service, you can get a blazing fast 1 Gbps (that’s a gigabit per second) connection into your home via 5G.

The problem is the service is limited to a few cities in the USA. Verizon did add Detroit last week, so availabili­ty is slowly starting to improve.

AT&T started talking about offering a 5G-based FWA service. T-Mobile is rumored to be doing the same, so there’s hope that we could see more options.

Why 5G may matter

Given that 5G fixed wireless services can match the best download and upload speeds that cable has to offer at relatively comparable prices, 5G could provide a dramatic improvemen­t in work-at-home options.

There has been a fair amount of discussion about using 5G to extend broadband internet services to rural areas and other places that don’t have high-speed internet. That would be a huge improvemen­t for residents, and it could draw more people to live and work there.

Some type of broadband connectivi­ty will be an essential requiremen­t for people considerin­g these types of moves, so 5G could extend the geographic­al locations where people can live and work.

Even for those who live in urban areas that theoretica­lly have better broadband coverage, connectivi­ty can be a challenge. It’s certainly not unheard of to face issues with the quality of broadband, or even more likely, Wi-Fi congestion issues that severely limit the speed and reliabilit­y of internet connection­s. City dwellers in dense environmen­ts clogged with Wi-Fi routers and hotspots often can’t get a good connection to the internet.

In those situations, it can make more sense to use a fast 5G cellular network as your primary means of connection, then use the portable hotspot feature on your smartphone (or even purchase a dedicated 5G hotspot piece of hardware) to share that connection over WiFi.

For those who are privacy and security conscious, a cellular connection is generally more secure than Wi-Fi, in part because of the proliferat­ion of WiFi hacking tools. Note that you may pay a premium for using a smartphone-based cellular connection as your primary means of internet access versus other broadband options. That’s a trade-off you may need to consider.

Working ‘at-home’ away from home

Once people return to their workplaces on a limited basis or just get out to enjoy an outdoor cafe after having been stuck at home for months, a 5G connection starts to take on even more value for most workers. The real beauty of having an always-on cellular connection, even on PCs and tablets, is that you never have to worry about being disconnect­ed.

A 5G-connected PC lets you do all your work from just about anywhere – from regular email and chats to video calls and other collaborat­ive efforts. You never have to worry about finding the name of the Wi-Fi network, getting the password, worrying about people tapping into the Wi-Fi for nefarious purposes, etc. It’s just connected and it works. Speaking personally, once you get used to that kind of connectivi­ty freedom, it’s really hard to go back.

Flexibilit­y of 5G as a backup

The final point worth considerin­g on 5G’s work-at-home value is that it offers a second way to connect to the internet. Though that may sound like a completely unnecessar­y luxury to some, the truth is that our entire work, personal and even educationa­l lives have moved online. Even as the world strives to return to some kind of normal, many of the changes we’ve experience­d are going to stick around for a long time.

The insurance of having another connection that can be tapped into is way more important than it used to be. The number of connected devices in every household is going to go up, so the ability to split the load and have some of those devices use a 5G connection, while others use a broadband connection, isn’t as far-fetched as it might appear.

It might seem easy to brush off 5G as relatively unimportan­t, but our situations are going to change – exactly how and when aren’t entirely clear – and with those changes will come different needs. One thing that is certain is that the need for fast, reliable internet connection­s is going to grow. In that light, it’s easy to say yes, 5G can help us work from home.

USA TODAY columnist Bob O’Donnell is the president and chief analyst of TECHnalysi­s Research, a market research and consulting firm that provides strategic consulting and market research services to the technology industry and profession­al financial community. His clients are major technology firms, including Microsoft, HP, Dell, Samsung and Intel.

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REVIEWED.COM 5G could provide a dramatic improvemen­t in work-at-home options.

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