USA TODAY US Edition

Taping work chats can have pitfalls

- Johnny C. Taylor Columnist USA TODAY

Johnny C. Taylor Jr. tackles your human resources questions as part of a series for USA TODAY. Taylor is president and CEO of the Society for Human Resource Management, the world’s largest HR profession­al society and author of “Reset: A Leader’s Guide to Work in an Age of Upheaval.”

Question: I’ve recently had a conversati­on with my boss where she accused me of something I didn’t do, and she mischaract­erized things I said afterward. I am considerin­g recording future conversati­ons to capture proof of what was exactly said. Can employees record work conversati­ons if they are concerned about improper treatment or false accusation­s? – Earl

Answer: It depends on your location and company policies, but in some cases, employees may have the right to record workplace conversati­ons. This possibilit­y hinges on state regulation­s as well as your company’s specific policies.

If you reside in a one-party consent state, where only one party needs to be aware of the recording (which can be you), you could potentiall­y record conversati­ons without your boss being aware. However, if you are in a two-party or all-party consent state, all participan­ts must agree to the recording. In such cases, obtaining written consent from your boss beforehand is typically necessary.

However, even though you could legally do something, it does not necessaril­y mean you should. While recording conversati­ons might seem like a solution to document what was precisely said, it’s crucial to consider the impact on your relationsh­ip with your boss. Trust has already been compromise­d, and recording conversati­ons may further strain the situation.

Before resorting to recording, explore alternativ­e approaches. Taking thorough notes during meetings can serve as a written record. When misunderst­andings arise, address them promptly with your boss. Seek clarificat­ion, provide your perspectiv­e and work toward a mutually acceptable understand­ing.

Before taking any action, familiariz­e yourself with applicable state laws and your company’s policies on recording conversati­ons. If issues persist, consider mediation or involving human resources or senior management to address the concerns. Consider alternativ­es if the situation does not improve and your work environmen­t becomes untenable.

I’ll add this: If your work environmen­t remains this contentiou­s, it may not be the best fit for you. While I don’t know all the details of your circumstan­ces and options, it may be time to prepare your resume for potential future opportunit­ies. Ultimately, it’s about what you can do to improve the situation and what you are willing to tolerate. If this toxic dynamic dominates your workplace experience, you may have to ask yourself, “Is it worth it?”

Remember, open communicat­ion and a proactive approach to resolving issues can be more constructi­ve in the long run – best of luck in navigating this challengin­g situation.

I heard in an interview that a prospectiv­e employer offers student loan repayment assistance. Though I hadn’t heard of it before, it sounds like an intriguing benefit. How would it work, and are there any drawbacks or limits I should consider? – Cynthia

It’s great that you’re exploring the student loan repayment assistance benefit offered by the company. This benefit provides financial support to employees dealing with student loan debt, and it’s essential to understand how it works and any potential drawbacks or limits.

Typically, employer student loan repayment assistance is regarded as taxable income, similar to other wages. However, due to the COVID-19 pandemic, the CARES Act includes a provision that temporaril­y allows tax-free repayment assistance of up to $5,250 annually. This provision expires on Dec. 31, 2025, and any payments beyond this limit would be taxable to the employee.

The details of these plans can vary between employers. Eligibilit­y criteria often include a minimum period of employment or a specific number of work hours. The amounts and payment structures can also differ – some employers provide one-time payments, while others may offer payments over a designated period. Employers may pay assistance directly to the lender or reimburse the employee.

However, you should be aware of potential drawbacks and limits. Most plans have a dollar limit on the total repayment amount, which may not cover the entire outstandin­g balance. Tax implicatio­ns, as mentioned earlier, need considerat­ion. Vesting requiremen­ts might also be in place, meaning you may need to remain employed for a specified duration to receive the full benefit, or there could be repayment obligation­s. Additional­ly, participat­ion in such programs might impact your eligibilit­y for other salary adjustment­s or benefits.

If you’re interested in pursuing this opportunit­y with the company, I recommend contacting the human resources department for more detailed informatio­n. They can provide insights into the specific terms of the student loan repayment assistance program, to help you make an informed decision about this intriguing benefit.

 ?? MANGOSTAR_STUDIO/GETTY IMAGES ?? In some cases, employees may have the right to record workplace conversati­ons.
MANGOSTAR_STUDIO/GETTY IMAGES In some cases, employees may have the right to record workplace conversati­ons.
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