Georgia DRIVES system upgrade to impact motor vehicle registration, services in Walker and other communities

The Georgia Department of Revenue (DOR) will begin a system upgrade to the state’s DRIVES system (Driver Record and Integrated Vehicle Enterprise System) later this month to improve efficiency and reduce operational costs.

Vehicle registrations and titling services, including e-Services and tag renewal kiosks, will be unavailable from Thursday, Dec. 30, at noon through Monday, Jan. 3, 2022, due to the upgrade. Vehicle owners with expiration dates in late December and early January are encouraged to renew prior to Dec. 30 to avoid delays.

From Thursday, Dec. 30, at noon through Monday, Jan. 3, 2022, county tag offices and the Georgia DOR Motor Vehicle Division will be unable to process transactions, all online motor vehicle related services — including online tag renewal services — will be unavailable, and motor vehicle selfservice kiosks will be unavailable.

During that weekend, customers and dealers seeking to conduct any title transactions should complete their business at a county tag office prior to Thursday, Dec. 30, at noon. Dealers will be able to initiate electronic title and registration (ETR) transactions and issue emergency temporary operating permits (TOPs) over New Year’s weekend, and law enforcement will still have access to motor vehicle records.

Walker County Government offices will be closed Monday, Jan. 3, 2022, in observance of the New Year’s holiday. Walker County Tag and Tax offices in Fairview and Rock Spring will reopen Tuesday, Jan. 4, at 8 a.m.

Visit the Walker County tag website at walkercountytax.com for more information on upcoming scheduling changes.