Washington County Enterprise-Leader

The Art Of Conversati­on In Simple Terms: Listen More, Talk Less

- By Gene Linzey GUEST COLUMNIST GENE LINZEY IS A SPEAKER, AUTHOR, AND FORMER PASTOR. HE IS PRESIDENT OF THE SILOAM SPRINGS WRITERS GUILD. SEND COMMENTS AND QUESTIONS TO MASTERS.SERVANT@COX.NET. THE OPINIONS EXPRESSED ARE THOSE OF THE AUTHOR.

James 1:19 (KJV) says, “Let every man be swift to hear, slow to speak … .”

The NLT says, “Listen and be wise.”

When I told a friend that there is an art to conversati­on, he leaned back in his chair and said, “Yeah, right!” I suppose his retort surprised me as much as my statement surprised him.

In an Oct. 5, 2015, article, Larry Alton listed “6 Tips to Rule the Art of Conversati­on.” Tip #5 is: “Let the other person do the talking.”

On July 21, 2014, Eric Barker listed 7 points, with his 5th point being: “Great Conversati­onalists Listen More than Talk.”

Brett and Kay McKay wrote “The Art of Conversati­on: 5 Dos and Don’ts” on Sept. 24, 2010. The #1 item in the Dos section is “Listen more than you talk.” And the #1 item in the Don’ts section is: “Don’t interrupt.” That is the best summary I’ve ever heard.

Conversati­on has been a hot topic for millennia. Even Plato had a lot to say about it (you can look it up later).

Much of the narrative I’ve read concerning the art of conversati­on was about preparing our thoughts, how to get our points across, how to guide the conversati­on, and much more. But for those of you who don’t have time to find and read these books, I’ll make it simple. Here is my number one advice on the Art of Conversati­on: Don’t Interrupt. That’s right: listen to the other person. Listen with your intelligen­ce. Listen with your ears, your eyes, and with your emotions. Sometimes it is not what we say that makes good conversati­on; sometimes it is merely being there. And sometimes you don’t even need to say anything.

Years ago in New Mexico, a man came to talk about a problem he was experienci­ng. After seating him in my office and getting him some coffee, I asked him to tell me what’s on his mind. After about 40 minutes of non-stop talking, he said, “Pastor Linzey, I need to get back to work now, but that’s one of the best discussion­s I ever had with anyone about this; and I feel better. Thank you.”

As I looked out the window and watched him drive away in his pickup, I said to myself, “And all I did was listen.”

One of the most prevalent hindrances to the communicat­ion process is a discouragi­ng concept called “interrupti­on.” This happens in many ways, but here are four examples.

1. A discussion is being enjoyed by two people, and a third person walks up and begins to talk. This is utterly rude, for the interrupte­r acts as though the world revolves around him.

2. A person is talking but another person repeatedly cuts right in to finish the thought. He also interrupts to override other’s opinions with his own. The interrupte­r acts as though other people are either not important or their views are irrelevant.

3. Another situation is when someone asks a question, but interrupts the person as the answer is in process. My question here is: If he won’t listen to the answer, why in the world did he ask the question?

4. Some folks give a “running commentary” as the other talks. That is really disrespect­ful.

Interrupti­ng someone as they are speaking is a manifestat­ion of basic immaturity. Interrupti­ng is just plain rude. Interrupti­ng reveals ignorance and self- cen- teredness on the part of the interrupte­r, and a disregard for the one who is speaking. I consider someone who continuall­y interrupts to be lacking common courtesy.

Stated bluntly: an interrupte­r does not care what the other person is saying.

As I was growing up, dad used to say, “When you talk, you’re not learning anything. But if you listen, you just might learn something. So practice listening.”

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