Stores explore scan-and-go technologies

Concept is causing another shift in the way consumers shop

Stores are taking a new approach to the checkout process, but it remains to be seen if it will catch on or not.

According to the Associated Press, stores are exploring scan-and-go options. Some allow shoppers to scan their items with their phones, pay directly from their phones, and a greeter checks over the digital receipt on the way out of the store. Other chains allow shoppers to scan in items as they go, but require a self-checkout lane or kiosk to finalize the purchase. Sam’s Club in Yuma already has the scan-and-go technology, and the Foothills Walmart store is one of two stores in Arizona testing the store’s Scan & Go app.

The AP notes that Kroger, which is the parent company for Fry’s Food Stores, is adding scan-and-go technology to 400 stores. Kroger made the announcement the end of January, which notes that some Fry’s locations will be included, although a specific list of stores was not available. Scan-and-go shopping has a variety of perks. Shoppers can keep a running tally of their potential purchases as they wander the aisles, which can help one avoid overspending while shopping. And the technology also helps people avoid checkout lines.

However, the technology can be intimidating for those who aren’t tech savvy. And people may not want to download the required app on their phones, which takes up memory and space. Still, the concept is an intriguing one. Today’s world is one in which many are scrambling for time, and going to the grocery store often feels like a chore. No one wants to wait in line, so eliminating that step is a good move.

However, eliminating the checkout line also may mean eliminating staff, and that can be problematic for economies in towns and cities. Every job counts.

One thing is clear: technology once again is causing another shift in our daily operations, this time impacting how consumers shop.

What do you think, readers? Is the scan-and-go movement a good idea or not? Let us know. Share your thoughts online at www.YumaSun.com, or send us a Letter to the Editor at letters@yumasun.com.