Thumbs up, down from the Yuma Sun

• Thumbs up to the parties that worked together to find solutions for accessing the interior of the Kofa National Wildlife Refuge. Castle Dome Mine Museum owner Allen Armstrong and the U.S. Fish and Wildlife Service have agreed on an interim plan to keep an access road open while a bypass route is build.

• Thumbs up to the officials in San Luis who are working on new incentives to bring business and industry to the region! The move is businessfriendly, and helps grow the economy – a win-win for the city.

• Thumbs up to the Cocopah Indian Tribe, which recently revived a tradition of the past by brewing screwbean tea, which was last made nearly a

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century ago.

• Thumbs up to those who choose to participate in the Yuma Cares program. Yuma Cares allows residents to include donations on their City of Yuma services bill, which are then used to help low-income customers with temporary hardships. To donate, visit www.yumaaz.gov, and under Quick Links click on the top option, Pay Your Water Bill.

• Thumbs up to the members of the Yuma Fire Department for their efforts to remember and honor the victims of the Sept. 11, 2001, terrorist attacks.

• Thumbs down to the continued efforts by scammers to scare people into giving them money. In one of the most recent scams, the caller claims to be from Arizona Public Service, and tells residents their power will be cut if they don’t pay a late bill. Readers, when you get these calls, hang up and call APS directly at 602-371-7171.

• Thumbs down to the humid days we’ve had recently. Heat is one thing, but hot and sticky are another level of pain. Mother Nature, we’re ready for a break!

• Thumbs down to bad customer service over the phone. If you have a local business, spend some time, and coach your staff to build positive phone interactions, because nothing turns customers away faster than rude team members on the phone.

Thumbs Up and Thumbs Down are compiled by the Yuma Sun editorial board, based on recent events, happenings and activities around Yuma County and the nation, and will appear on Fridays in the Yuma Sun.