Travel & Leisure Zambia & Zimbabwe
JULIET MUSESA ZULU
Hospitality Personified
Juliet
Musesa Zulu is the hospitality manager at Chiawa Camp, wthheeLroewsheer Zaalsmobweozri.kSshweiethxpitlasinesihgherboroulreinags,c‘aMmyproOlledbMegoindsobreoforne bthoeogkuinegsstsaarectiunaallnydatrorikvenowwiththuesniunmcabmerps.oTfhgisueis tsotehnastuarreetghoaitntghe htoavbe astfaybiunlgouwsithimues.’ I am responsible for ensuring that the guests Her journey in hospitality began as a child, and she explains, ‘I was LbuorsnakianGLiurslsakaandatKUaTbHul(oUnngaivGerirslistySTeceoanchdianrgyHScohspooitla.lM) aynfdatIhwerewntatso ptwraasoisnIiintggewrmChaoennatigInewernaasttaitlnhHegorItanedtlese,r1LC1uo,snhatekinabeeancntaadmlMHeomsteiy-lorwao-hlTeeurmneyohade.eAsl.eftMrevruemhdisthe 1w9a9s1trandsfIefrerleldintoloLvieviwnigtshtothne VjuicstowrihaeFnaIllcsobmacpkleitned19h9ig0h, dsuchrionogl ain inAnat tmsieoyenieannlgtaitrrhteselaiFfneadlmlst,ohIveseahdtermed fetessatorivsmaaluthcGheoledm’isnoattwhioenstaolmulyreiasnctrdceaIptuinotandl.etNrhsoattothoyiednagr. hwahvyeDbaeveindgLaizveindgusptooneboynacnegdeelscirnibthedeiritfalisg,h‘’tS.’c’’enes so lovely must After completing school, Juliet went straight into the hotel industry Zanamd gboiat’shearccfilarsimt jeodb haostaelhieorsst,eEssmamftaenr ubelinCghimleosthivea, wtehdobwy aosne of general manager for Mosi-oa-Tunya InterContinental Hotel at the time. tShpeagkroinugpawbhoiucthhneor tdroauinbitnugp, sthoeneoxwplhaiansso, n‘Iewoafsthsoelebleystrtarianiendinbgy wmiondnuinlegstwheorMldiwssidTeouinrihsmosbpeitaulitty.pIawgeoarnket dthaesfaolhl owstiensgs yaenadr,amftyer smaalerskeatnindgmsakrilklestfionrgoruerprceosuennttrayt’isvteofuoristmheehaortneel.dTmhies aopspeontedasuap horizons as I got to learn about how the industry operates. I was pexrpivoastedsetoctgoer,naenrdalIswalaes lcaatlelsr ptorotrmavoetel dagteonrtess,taanudratnhtespuupbelricviasnodr dtouurginhgbtuhtewrecheasdsiaomn oazfitnhgeienacrelnyt1iv9e9s0tsh.aAttmthaedteimweorbkuwsionretshswwhaisle amidst a crumbling economy.’ sOhneecionmdumsternytsd,i‘fTfihcuelstayfiasrbi baluasninciensgshmeerafnams yiloyuaanrdewaworakylfirfoemand Nh omveemfobrerlotnogAperriilo. dBsuot fwtihmene;yIoaumaroendlyohinogmseomfuellthtiimnge tfhroamt you love that puts food on the table, your family will understand.’ Wtheithw2o8rkytehaartsIodfoexapnedri2e0n1c9e minahrokspmityaltihtyirJdulsieatseonnthwuistehsC, ‘hIilaowvea Camp as hospitality manager. Welcoming back our repeat guests tnhewtigmue.’sts is something I cherish and that I look forwanadrdhatovianlgl