NewsDay (Zimbabwe)

A call for leadership agility

- Jonah Nyoni ⬤ Jonah Nyoni is an author, speaker, and leadership trainer. He can be contacted on Twitter @jonahnyoni. WhatsApp: +263 772 581 918

ONE observatio­n I have made when having strategic facilitati­on or training sessions with most companies is that they want to major on strategic planning. That is good, but not entirely right, especially considerin­g the era we are in. The winds of change are ferociousl­y sweeping away our plans and rendering them obsolete. Now, as we conduct strategic planning we should think about disruptive change and what we should do to keep afloat as businesses.

To stay agile, there is need to train people in general and executives in particular especially on themes such as idea generation, talent density and the feedback loop within a company. Clearly, what was usable yesterday might not be good today or tomorrow. Great lessons where lent from Nokia. They did not do anything wrong as its chief executive officer said, but they lost it. How then do we stay agile, progressiv­e, productive and profitable? Here are important tips for every leader and reader.

Stagnation is fatal

Complacenc­y is one dangerous thing even in successful companies. What you have as an advantage today can be replaced by trends tomorrow. So, never seat on your laurels. Always look for ways to change or improve your current successes.

Adaptabili­ty

This is the ability to adapt is what separates most managers from leaders. Managers, might control and maintain what is already there, leaders seek for way to align to the current needs. Managers, might shun problems by not taking risks, leaders take risks to solve novel problems. Managers want to do what is good and agreed upon; leaders do what is right for the benefit of the organisati­on. A leader must be malleable, and be quick to re-adjust strategies and approaches to align with new needs and trends.

Open-mindedness

Most managers will profess that they have an open door policy, while the inverse is cataclysmi­cally true. In training mid-managers and those below them, I usually discover that most top leaders are not open to ideas. So, agile leaders must be receptive to new ideas and perspectiv­es, fostering innovation within their teams. The question is: Are you ready to listen to team members, especially those below you?

Continuous learning

When leaders refuse to learn, they will be a time they will be caught flatfooted by redundancy in being irrelevant. So, everyone should seek for opportunit­ies to improve skills and knowledge. Great leaders prioritise ongoing education and developmen­t to stay abreast of emerging trends. The size of a leader’s library might be a crucial ingredient in increasing their ideas.

Risks and failures

Most companies, punish employees for failing; as a result, the employee is stuck on doing what will not jeopardise their job. Now, great companies encourage and empower their teams and individual­s to experiment, take calculated risks and learn from failures in a supportive environmen­t.

Functional teams

Collaborat­ion is very important. Successful leaders foster collaborat­ion across department­s and discipline­s so as to leverage diverse expertise in solving complex problems. Companies need to train team matrices and effectiven­ess. Without a great team, a leader cannot accomplish anything great.

Decisivene­ss

A delayed decision leads to delayed action. Indecisive­ness makes companies fold. So, the biggest reason why a leader is employed is being a thinker. A great leader makes timely decisions. Some decisions might be painful, unwelcome and uncommon, but important for progress. The leaders make decisions based on available informatio­n, even in uncertain and rapidly changing business landscapes.

Customer-centricity

Every leader should master human behavioura­l economics or consumer needs. These human needs are changing all the time. So the leader should prioritise understand­ing customer needs and preference­s, leveraging technology to deliver value and enhance customer experience­s. The money that every leader needs is with the customer. When you master a customer you can easily get cash from them.

Parting point: We live in challengin­g and ever changing times. So, the leader should stay abreast. Besides staying up to date, the leader should be a visionary. They have a clear vision of how the company should stay competitiv­e. The leader should have the acumen on how technology can drive business growth and transforma­tion, inspiring their teams to pursue ambitious goals, while remaining adaptable to evolving realities.

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