The Herald (Zimbabwe)

NetOne launches Khuluma 24/7

- Business Reporter

STATE-OWNED mobile network operator NetOne has introduced a voice call bundle Khuluma 24 /7, which allows subscriber­s to make calls across networks at lower rates.

As the name aptly captures the purpose, Khuluma 24 /7 is a pure voice call bundle that allows subscriber­s to call within and across networks with daily and weekly validity periods.

The voice call bundle allows NetOne subscriber­s to make calls at 0,10cents across networks per minute compared to the normal rate for voice calls of 0,16 cents a minute.

“We are on an aggressive drive to change lives of our subscriber­s and we are achieving this through value additional services which are affordable to the generality of Zimbabwean­s.

“We have noted that most packages and promotions on voice calls do not really encourage cross network calling but we have realised that in as much as millions of subscriber­s are migrating to NetOne we also need to empower them to be able to call subscriber­s from other networks whom we believe are on their way to our network.

“In essence we are putting power and freedom in the hands of the consumers by making their day-to-day telecommun­ication needs convenient and more affordable,” NetOne chief executive officer Mr Brian Mutandiro said in a statement.

NetOne has been on the forefront of technologi­cal innovation and has been introducin­g packages and promotions that are being embraced by the generality of subscriber­s.

NetOne launched the popular OneFusion promotion package last year, which combined voice, data and social media at affordable rates.

This saw many mobile phone users migrating to the network and significan­tly shoring up its subscriber base.

“One fusion offers voice, data, SMS and unlimited social media access over a 30 day period. Nine months down the line, being on OneFusion makes you tick, the access tag into trendiness.

According to the Postal and Telecommun­ications Authority of Zimbabwe 2016 4th Quarter sector performanc­e report, the network added over half a million active subscriber­s leading to a 14 percent increase on the State owned network’s customer base.

The operator has been closing in on its competitor­s and was the only operator to increase its market share.

The mobile network said the launch of Khuluma 24/7 has been attributed to the operator’s sensitivit­y to customer comments on its products.

“Most subscriber­s asked for a purely voice bundle. As we celebrate the genesis of Khuluma 24/7 the success and excitement is for the consumers as we have listened and introduced what they asked for, all they need to do is to dial *171# and select Option 4.

“This is a first and our subscriber­s will be happy with this bundle that calls within the network and across all networks. This is a first from NetOne and more is on the way,” Mr Mutandiro said.

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