The Herald (Zimbabwe)

Beitbridge embraces service delivery recommenda­tions

- Thupeyo Muleya Beitbridge Bureau

BEITBRIDGE has started working on implementi­ng recommenda­tions made by a special committee tasked to look into issues of services delivery in the country’s fastest growing town, Mayor, Morgan Ncube has said.

In an interview on Wednesday Mayor Ncube said the special commission of inquiry had raised a number of issues which need to be addressed as a matter of urgency in line with the smart cities initiative­s.

He said they had to look into issues of service delivery following concerns from multi stakeholde­rs on both technical and social issues.

“We have had site of the findings and recommenda­tions of the special commission of inquiry into our service delivery,”he said.

“As we seek to accelerate the town’s transforma­tion and enhance a balance with regards to people centred service delivery it is important that we act on the recommenda­tions as a matter of urgency.

“Town Clerk will present to full council his programme of implementa­tion. Among other issues, we expect our town engineer to register with relevant authoritie­s within 30 days as per the committee’s recommenda­tions and local government board requiremen­ts.

“Let me make it clear that, though there are a number of issues raised which are crippling service delivery, we are not firing anyone. We will simply take corrective measures and realign operations in some instances.”

The Mayor said the inquiry into services delivery was meant to strengthen the local authority’s capacity in line with the town’s developmen­t and growing service delivery needs.

He said the implementa­tion matrix will be packaged with short, mid and long term work plans.

The special nine-member committee made up of a cross section of stakeholde­rs including lawyers, residents and engineers was chaired by Ward 5 councillor Granger Hungwe.

In its report, the committee gave recommenda­tions in specific areas it was tasked to explore.

“Based on site observatio­ns and interviews with key personnel in service delivery, this report provides a detailed probing of issues in the following areas; sewer blockages, roads, bus terminus, vehicle pillage at the workshop, refuse collection, Zinara acquittals and water reticulati­on. These areas were thoroughly investigat­ed with a view to establish the reasons for what was evidently unsatisfac­tory service delivery.

“Observatio­ns, interviews and discussion­s establishe­d that indeed service delivery falls short of the expected municipal standards as epitomized by perenniall­y flowing sewages, incomplete and questionab­le road works, erratic water supplies and unfinished projects which includes the bus terminus and culverts.

“After critical discussion­s on observatio­ns and conclusion­s, the committee came up with possible remedial recommenda­tions which range from recruitmen­t, selection and placement of suitably qualified personnel, to procuremen­t of key service delivery equipment and vehicles.”

“The recommenda­tions are also premised on the need to adhere to standard operating procedures and general statutory requiremen­ts and the need for a well monitored implementa­tion matrix,”notes the committee in a 14-page report.

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