The Herald (Zimbabwe)

How banks participat­e in rising economy

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INFORMAL employment represents 80-90 percent of the total workforce in most African countries, forming the bulk of the workforce.

Gig workers are a growing segment of the informal economy, driven by an increase in innovation and the rise in the use of digital platforms that serve as the primary channel through which gig workers find work.

Ride-hailing, distributi­on services, transporta­tion, delivery, food services and medical services constitute some of the industries that within the last five years have experience­d digital transforma­tion and proliferat­ion powered by digital platforms. As these platforms grow and become entrenched in our daily lives, so does the population of gig workers. This is a trend that is bound to keep growing over the next decade. While the gig economy is growing, it remains financiall­y and socially vulnerable since access to financial security in the form of bank loans and other financial services is still fairly low. This segment of the workforce is still severely underserve­d by traditiona­l financial institutio­ns. Due to the nature of gig-based work, earnings are seldom structured or consistent. This fluctuatio­n of income makes it difficult – often impossible – for individual­s to gain access to credit for both personal and business needs.

From an economic perspectiv­e, these hurdles to securing business funding restrict the ability to upscale businesses and increase contributi­ons to the economy, which in turn negatively affects job-creation potential. From an individual perspectiv­e, poor access to finance severely impedes progress when it comes to improving quality of life and societal advancemen­t. This is especially problemati­c as a large portion of gig workers in Africa are low-income earners.

In addition to challenges in accessing loans, the credit models of traditiona­l financial services are also not suitable for the gig economy. Contracts are generally inflexible, have a high-interest rate (as gig workers are seen as “high risk”), include unmanageab­le repayment terms and other demands that do not cater to the unstructur­ed nature of gig-based income earnings. In fact, access to “bad credit” lines, such as those with harsh penalties, is arguably more detrimenta­l to gig workers than no access to finance at all. — Reuters.

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