AI buzzes Davos, but CEOs wrestle with how to make it pay
BRIGHT banners tout the promise of artificial intelligence along the main promenade of Davos, but executives at the World Economic Forum (WEF) say they are grappling with how to turn early demos into money-makers.
The arrival of OpenAI’s viral ChatGPT triggered a frenzy of venture investment and an abrupt change of course inside the world’s biggest technology companies since late 2022.
This year, several CEOs at the WEF meeting in Davos told Reuters that the latest generative AI still has a lot to prove.
Cloud and internet security company Cloudflare CEO Matthew Prince told Reuters that the months ahead may even feel like an “AI letdown”.
“Everyone’s like, yeah, I can build these cool demos, but where’s the real value?” he said, echoing a theme among business leaders attending the WEF meeting.
ChatGPT’s rapid rise is in some ways an outlier.
In the first two months since its November 2022 launch, the chatbot reached an estimated 100 million users, making it one of the fastest growing applications in history.
The program brought so-called generative AI to consumers’ fingertips, letting people write a short prompt and generate a poem, school essay or gather information as if with a search engine. It also proved a good collaborator for developing ideas in “low stakes, not business-critical use cases,” said Victor Riparbelli, CEO of AI video generation startup Synthesia.
But “the enterprise is definitely not really ready” for this chat-based AI, he said in an interview.
One problem Riparbelli cited is there is no clear path to end so-called “hallucinations,” or false content generated by AI. While computer scientists have developed methods for constraining places from which chatbots can draw responses, business leaders may not want the risk.
Other concerns, said IBM’s Europe, Middle East & Africa Chair Ana Paula Assis, are stopping chatbot AI from reproducing human biases, and regulation.
“Clients are still very worried about how they bring those solutions within the boundaries of regulations and compliance,” she said.
Premier Li Qiang of China said in Davos that AI has to serve the common good but must be appropriately governed, because it “poses risks to security and to our ethics.” And China’s President Xi Jinping wants the United Nations to play a central role in AI discussions, UN Secretary-General António Guterres said Wednesday.
Meanwhile, some 90 percent of 1,400 C-suite executives said they were waiting for generative AI to take a step beyond recent hype or were doing only limited experimentation and pilots, survey results published by consultancy BCG showed.
Big tech companies including Microsoft, Alphabet’s, Google and Amazon.com have pressed ahead, courting thousands of busi- nesses to give the latest AI a try.
Some have marketed message-drafting, meeting-summarizing AI as a way to save employees time. Google, which has long used AI in its products, is experimenting with a chatbot-like collaborator it calls Bard.
And Microsoft CEO Satya Nadella said at a company event in Davos Wednesday that AI is poised to grow productivity and potentially accelerate science itself.
Yet businesses’ revenue and profit from recent efforts remain unclear.
While one Davos sign exhorted passers-by, “Let’s get real about AI,” efforts to find a market for it have led developers to consider diverse places.
Cohere, a high-profile AI startup that is focused on enterprises, views helping salespeople as one revenue path.
“It’s going to be on the sales side and making sales teams more productive,” Cohere CEO Aidan Gomez told Reuters.
“The hope would be “helping them do more outreach, more follow-ups, and auto- mating a lot of that process.” — Reuters.
Bridgefort Capital Limited Class B
British American Tobacco Zimbabwe Limited
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ZW0009011041 47.0000 ZW0009012395 17.0000
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TSL Limited
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Willdale Limited
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ZW0009011272 1,574.7000
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30.0000
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3,438.5000 64.0000
47.0000 17.0000
30.0000
4,422.5000 5,114.2911 2,266.9375 705.0980 6,293.4976
215.6283 1,369.3125
174.0000 920.0500
310.0000 900.0000 339.0999 36.0000 2,251.9596 158.2115
1,220.0000 2,645.0000 379.0000
70.0000
738.0620 242.5000 739.4500
187.6966
900.0000 1,509.6903
9.4266 1,135.9000
42.0000 1,100.0000 36.0500 250.0000 46.0000
1,035.0000 0.0400 34.0000 173.7994
3,438.5000 64.0000
47.0000 17.0000
30.0000 14,982.5000 17,229.9000 17,229.8500 2,247.3500
4,422.5000 5,114.2911 2,266.9375 705.0980 6,293.4976
215.6283 1,369.3125
174.0000 920.0500
310.0000 900.0000 339.0999 36.0000 2,251.9596 158.2115
1,220.0000 2,645.0000 379.0000
70.0000
738.0620 242.5000 739.4500
187.6966
900.0000 1,509.6903
9.4266 1,135.9000
42.0000 1,100.0000 36.0500 250.0000 46.0000
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800.0000 6,500.0000
220.0000 1,574.0000
160.0000 980.0500
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848.7500 278.0000 800.0000
190.0000 1,600.0500 9.2900 1,306.2500
1,100.0000 36.0500 250.0000 46.0000 173.8000
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3,438.5000 64.0000
46.9630 17.0000
30.0000
4,422.5000 5,100.0000 2,266.9375 800.0000 6,387.8799
220.0010 1,574.3358
160.0000 986.0802
356.0000 1,000.0000 380.0000 36.0000 2,500.9637 158.2115
1,374.2857 2,645.0354 379.0000
70.0000
848.7500 246.2268 838.2486
190.0000
900.0000 1,600.0326
9.0687 1,276.3350
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1.23
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-3.80 12.36
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7 0
0 6
0 1 0 1 42
22 35
1 3
1 2 1 0 3 0
5 8 1
0
1 11 8
1
0 5
11 8
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0
21,600 0
0 3,000
0 100
0 400 193,000
4,673,900 430,900
500 5,800
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700 82,600 600
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0 6,900
54,900 20,600
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8,400 6,722,300
6,722,300
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